Technical Implementation Manager, Flywire
$90-100k
Employee Stock Purchase Plan (ESPP)
Global payments processing
Be an early applicant
Global payments processing
1001+ employees
Be an early applicant
$90-100k
Employee Stock Purchase Plan (ESPP)
1001+ employees
Company mission
To improve the payment experience for everyone.
Role
Who you are
- BA/BS degree
- 5+ years of proven experience Implementation at a SaaS company, preferably in payments or financial technology
- Strong technical acumen and problem-solving skills:
- APIs, SFTP, webhooks, JSON and SQL
- ERP and CRM systems (NetSuite, Intacct, Salesforce, HubSpot, etc.)
- Familiarity with payment gateways and tokenization concepts a strong plus
- Working knowledge of Netsuite, Salesforce and other software development methodologies
- Strong project management skills with the ability to handle multiple priorities
- Strong communicator: comfortable presenting to client leadership, writing documentation, and translating requirements across teams
- In-depth knowledge of payment processing systems and integration methods
- Ability to work cross-functionally and adapt to a fast-paced environment
What the job involves
- Flywire is seeking a Technical Implementation Manager II to join our high-growth B2B vertical
- In this role, you’ll serve as the strategic and technical lead on complex client implementations ensuring that our mid-market and enterprise clients see value from our platform fast
- You’ll be hands-on with system integrations, data mapping, testing, payment workflows, and client training owning end-to-end implementation while influencing how we continue to scale
- This is an ideal role for someone who is passionate about payments, software, and building great client experiences and wants to take the lead on some of Flywire’s most important B2B accounts
- Own the full implementation lifecycle for assigned B2B clients, from kickoff to post-go-live handoff
- Serve as the primary client contact for onboarding, providing technical guidance and project leadership
- Configure and test the Flywire platform to support each client’s invoicing, payment, and reconciliation workflows
- Lead integrations with client systems including NetSuite, Intacct, Salesforce, QuickBooks, and custom ERP/CRM platforms
- Map data fields across systems and troubleshoot issues related to file formatting, syncing, tokenization, or payment routing
- Conduct sandbox testing and validation, escalating blockers where needed
- Deliver training, documentation, and consultative support to ensure clients are fully equipped to use the platform post-launch
- Collaborate closely with Sales, Client Success, and Solutions teams to ensure alignment and continuity throughout the client lifecycle
Our take
Flywire is a digital platform that simplifies the paying experience for international transactions. Flywire leverages its vertical-specific software and payments technology to deeply embed within client's existing accounts-receivable workflows.
Flywire was first set up to help international students pay their tuition for American colleges, but has since grown into a global payments enablement and software company. It has processed billions of dollars in payments for clients across the world and secured approval for its major payment institution license, enabling it to operate domestic money transfer and cross-border money transfer services.
Flywire serves clients across education, healthcare, travel, and B2B, including several Ivy League schools, and top US hospital systems. The company appears to be focussed on growth, including by strategic acquisitions and entry into new markets, recently in the Asia Pacific and Australia, as well as further developing its channel partners ecosystem.
Steph
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Mar 2021
$60m
SERIES F
Feb 2020
$120m
SERIES E
Total funding: $323.2m
Company HQ
Downtown Crossing, Boston, MA
Leadership
Mike Massaro
(CEO)Mike joined Flywire as a VP of Business Development in 2012 before becoming CEO in 2013. Prior to this, he spent 6 years at Carrier IQ as a VP of Strategic Accounts & Corporate Development and Advisor.
Salary benchmarks
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