Program Manager, Oscar Health

• If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role
• Lean / Six Sigma Green Belt
• 3+ years of strong project management or operational experience in the health insurance space
• 3+ years experience in change management and process improvement
• 3+ years stakeholder management experience

Desirable

• You will support all activities related to program implementations goals to ensure success. Additionally, you will support operational improvements for core operations, including proper controls and monitoring, to ensure operational efficiency and effectiveness, supporting the program across the organization and helping implement project management fundamentals and standards across the organization
• You will report to the Operations Manager, Total Quality Management
• Organize and support daily activities based on the goals of the program
• Trusted business partner/Quality SME
• Identify/prioritize optimization opportunities to support program objectives
• Partner with other departments and various stakeholders to ensure operational excellence
• Lead new quality program through all phases of development (define to control design) including project plan development, stakeholder communications and change management, proactively flagging, managing escalations, tracking and resolving program risks and milestones, and supporting program retros to assess strengths and weaknesses
• Support the tracking and monitoring of controls
• Develop tools and standards to support team programs year over year based on program retros
• Develop meeting materials, track and follow-up on action items, help manage all project plans
• Compliance with all applicable laws and regulations
• Other duties as assigned