Legal Operations Specialist , Norm AI
$100-120k
Legal & Compliance AI
Be an early applicant
Legal & Compliance AI
101-200 employees
Be an early applicant
$100-120k
101-200 employees
Company mission
To make compliance advice abundant.
Role
Who you are
- 3–5+ years of experience as a paralegal, legal assistant, or billing coordinator in a law firm
- Strong knowledge of legal administrative workflows, client billing practices, conflicts review, and timekeeping processes
- Familiarity with corporate governance tasks (corporate filings, board materials, and maintaining minute books)
- Experience with legal billing software, e-billing platforms, and matter management systems
- Excellent organizational skills with a proven ability to manage multiple matters simultaneously
- Clear, professional communication skills: able to interface effectively with attorneys, clients, and vendors
- Detail-oriented, with strong follow-through and commitment to accuracy
- Proactive and solutions-oriented mindset, with the ability to thrive in a fast-paced environment
What the job involves
- We’re hiring a Legal Operations Specialist to provide legal administrative support and manage client operations
- This is a hybrid role that combines paralegal-level legal support with responsibility for overseeing client billing matters, managing engagement documentation, and ensuring compliance with client-specific requirements, among other operational responsibilities
- You’ll work closely with partners, counsel, associates and the operations team to organize, track, and manage client relationships and individual matters. This is a foundational role where you’ll help establish the systems and processes that ensure smooth legal operations for our growing client base
- Draft, proofread, and manage legal documents and correspondence
- Assist with preparation and review of corporate documents, filings, and minute books
- Support matter intake and maintain organized client files
- Conduct light legal research where needed
- Track compliance deadlines and ensure corporate records remain up to date
- Manage timekeeping records, billing codes, and client-specific invoicing requirements
- Prepare, review, and process client bills accurately and on schedule
- Liaise with attorneys and clients to resolve billing questions or discrepancies
- Partner with external service providers to implement and maintain billing/timekeeping tools
- Monitor WIP, aged accounts, fee arrangements, and ensure adherence to client billing guidelines
- Support the preparation and tracking of engagement letters, client intake forms, and compliance certifications
- Ensure client records meet regulatory and operational requirements
- Maintain databases and systems to improve matter management, reporting, and workflow efficiency
- Support conflict checks, including operating our conflicts system and reviewing conflict reports
- Contribute to special projects, including corporate transactions, operational initiatives, or client-specific projects as needed
- Coordinate with internal stakeholders and external counsel to support business and legal priorities
- Help define and standardize administrative and billing processes
- Contribute to operational projects that improve transparency and reduce administrative overhead for attorneys
- Identify opportunities to streamline workflows and enhance the client experience
Our take
Regulatory compliance is both critical and complex. Risks and regulations are constantly evolving, and compliance teams can struggle to keep up. This is where Norm AI steps in, with a platform to support the work of compliance teams and help them work faster, smarter and more efficiently.
The platform works by delivering regulation-aware AI agents, built specifically to handle the problems compliance teams face. The agents enable proactive compliance, supplying reports that check compliance against the most up-to-date versions of regulations such as the Clean Air Act and Social Security Act.
In the future, Norm AI hopes to expand the offering to cover all relevant laws and regulations. Its an ambitious goal, but one that is supported by a substantial amount of investment. With these funds, the company will continue to expand its platform and grow both its client base and team.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Nov 2025
$50m
GROWTH EQUITY VC
Mar 2025
$48m
EARLY VC
Total funding: $136.1m
Company benefits
- Competitive salary and equity
- 401(k) plan with a highly competitive employer matching contribution
- Top-tier health, dental, hospital, accident and vision insurance
- Free lunch provided when working from the office
- Paid parental leave
- State bar fee reimbursement
- Relocation reimbursement to move to NYC
Company HQ
Downtown Brooklyn, NY
Leadership
John Nay
(Founder & CEO)Fellow at CodeX, The Stanford Center for Legal Informatics. Also a Visiting Scholar in Artificial Intelligence and Law at Vanderbilt University Law School, and Co-founder and Chairman of the Brooklyn Investment Group (where they were previously CEO).
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