Account Manager, Snap! Raise
Managed Markets
$50-60k
More information about location
Fundraising platform for youth projects
Job no longer available
Fundraising platform for youth projects
201-500 employees
Job no longer available
$50-60k
More information about location
201-500 employees
Company mission
To empower those who shape the future.
Role
Who you are
- An ideal candidate is self-motivated, dependable, well-organized, and adaptable, with excellent time management skills
- Since a majority of this role’s communication with coaches/group leaders and the Snap
- Mobile team is done via email and phone, excellent communication skills are a must
- A “can-do” attitude is required, and the individual must thrive in a fast-paced, energetic work environment
- Bachelor’s Degree preferred
- A self-starter mentality and competitive by nature with a proven ability to meet and exceed goals
- Must be an expert communicator with the ability to present ideas, thoughts, and data verbally and in
- Written form in a clear and concise manner
- Ability to build credibility and rapport with customers in a remote capacity
- Strong organizational and time management skills
- Able to work both independently and in collaboration with multiple sales partners to achieve shared
- Business objectives
- Coachable and eager to ask questions, receive feedback, and refine your skill set
- Experience managing a large volume of clients is preferred
- Proven success in meeting quotas in a goal-driven, fast-paced sales environment is preferred
- Two-three years of experience in sales or customer service in a customer-centric environment is preferred
- Experience working with HubSpot, or alternative CRM preferred
- Experience in coaching, leading, or participating in athletics and/or extracurricular activities preferred
What the job involves
- We are looking for an Account Manager, Managed Markets to join our Sales team
- Mobile Account Managers have the ability to make a critical impact on the success of our customers and the future growth of our business
- The Account Manager is responsible for managing the customer relationship post-sale, which includes successfully executing fundraising campaigns, upselling and cross-selling additional products, and retaining customers year over year
- Successful candidates will provide best-in-class support for our customers and function harmoniously with their sales partners
- Cultivate and maintain strong relationships with group leaders by learning about their unique challenges and providing proactive, mutually beneficial sales solutions to help their programs succeed
- Build strong relationships with group leaders to ensure annual retention of their business and identify opportunities to upsell/cross-sell additional Snap! Mobile products based on the ideal customer profile
- Serve as an industry and product expert by educating group leaders on the effective utilization of the Snap! Raise platform to maximize results and to drive a positive customer experience
- Partner with assigned sales representatives to assist in acquiring and onboarding new customers while simultaneously retaining the business that is currently managed by the Account Management team
- Practice a will-to-win mindset and maintain a commitment to teamwork, accountability, and a constant desire to innovate and improve
- Utilize organizational tools (CRM, etc.) to create a weekly plan of action and effectively prioritize competing responsibilities; self-accountability to this plan of action is a must
- Maintain flexibility in working hours when necessary to support seasonal increases in campaign volume
Our take
Youth activities are a vital part of children’s creative and sporting life growing up, but public schools and groups often struggle to raise the funds needed for them. This is what Snap! Raise takes aim at, with its fundraising platform geared towards group and team activities for kids.
Where Snap! Raise sets itself apart is with the automated features it offers. Rather than just a funding page, it shows you a list of everyone you’ve contacted with a fundraising email, how many times you’ve contacted them, and separates them into groups of those who have and haven’t donated as well as showing how much each donor has given. These analytics help users to work out where to target resources for further support.
It operates within a tough market, GoFundMe is the dominant player in fundraising, and there are rival startups aimed at helping run and finance youth teams, like TeamSnap and RallyUp. However, Snap! Raise has some unique functionalities and has been active in its acquisitions, partnerships, and funding to boost its position.
Steph
Company Specialist at Welcome to the Jungle
Insights
22% employee growth in 12 months
Company
Funding (2 rounds)
Nov 2024
$23m
LATE VC
Aug 2021
$90m
LATE VC
Total funding: $113m
Company benefits
- Medical, Dental, and Vision Insurance
- 401k Match
- Remote Work Schedule
- Paid Time Off
- Paid Holidays
- Parental Leave
- Disability and Life Insurance
- Flexible Spending Accounts (FSAs)
Company HQ
East Queen Anne, Seattle, WA
Leadership
Cole Morgan
(Founder, CEO & Chairman)Cole founded Snap! in 2014 and has served as the CEO since.
Peter Wiederspan
(CFO)Prior to joining Snap! in 2019, Peter served as the CFO at PeopleConnect, Intelius, and Classmates.com
Stuart Silberg
(CPO)Stuart previously co-founded Comencia where he served as the CTO for over a year. He also served as the CTO at a Place for Mom and Expedia Group.
Mike Cartwright
(CTO)Mike initially joined Snap! in 2021 as a Senior VP of Product Development before becoming CTO in 2022. Previously, he served as the VP of Technology at AMMEX, CTO at DigitalTown and VP of eCP Technology Operations at Expedia.
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