Senior ServiceNow Software Engineer, ServiceNow
$126.7-215.4k
Plus variable/incentive compensation and ESPP
More information about location
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$126.7-215.4k
Plus variable/incentive compensation and ESPP
More information about location
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards)
- This includes a credit check, criminal/misdemeanor check and taking a drug test
- Any employment is contingent upon passing the screening
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- 5 years of hands-on experience with JavaScript and Rest API with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience
- 4+ years with ServiceNow specific technologies: Service Catalog Items, Catalog UI Policy, Catalog Client Scripts, Business Rules, Script Includes, Notifications, Table API, ACL, and Workflow/Flow Designer are required
- Excellent technical design, critical thinking, problem-solving, debugging skills, and an aptitude for learning new technologies
- Team player, attention to detail and ability to work well and communicate with others
- Demonstrated proficiency with the use and management of ServiceNow APIs
- Experience with implementing multiple ServiceNow modules/products such as ITSM, ITOM, CSM, etc
- Developed and supported ServiceNow Integration with third-party applications and data sources
- A rich knowledge of both ITIL and ITSM disciplines is required
- ServiceNow administration knowledge such as instance upgrade, skipped and customization change resolution are nice to have
- ServiceNow Application Developer and System Administrator Certifications are nice to have
What the job involves
- Develop ServiceNow scoped applications that will utilize all the ServiceNow’s platform functionality. This is not a full-stack software engineering position within the ServiceNow Development organization
- Develop and support the integration of 3rd party systems with ServiceNow; MID server and web services (REST)
- Create and maintain API and data integrations between ServiceNow and other services
- Be a lead contributor on how ServiceNow can be used to integrate to new and existing technologies
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Share this job
View 173 more jobs at ServiceNow