Product Manager, Communications Platform, Chime
$176-244k
+ Equity and bonus
More information about location
4 days a week in office
Mobile banking for the everyday person
Be an early applicant
Mobile banking for the everyday person
1001+ employees
Be an early applicant
$176-244k
+ Equity and bonus
More information about location
4 days a week in office
1001+ employees
Company mission
To make financial peace of mind a reality for millions of everyday people.
Role
Who you are
- Experience with messaging platforms or APIs (e.g., Braze, Iterable) to build targeted communications that drive timely, high-impact user actions and financial decisions
- A track record of leading cross-functional initiatives to improve how a company communicates with users across mobile, email, and in-app channels
- Background in building consumer-facing mobile features or platforms, with a strong sense for UX and performance
- Ownership of a product roadmap, including defining metrics and using data to inform trade-offs and prioritization
- Familiarity with platform or infrastructure product roles that enable other teams to build and scale user-facing experiences
- Comfort operating with autonomy, making product decisions with limited guidance while balancing member needs and technical constraints
- Deep collaboration with engineering and data teams to ship complex features in fast-paced environments
What the job involves
- We’re looking for a Product Manager to join the growth team and lead Chime’s communications platform and experiences, focused on building and scaling the infrastructure that powers how and when we reach millions of members across push, email, and in-app channels
- This is a highly cross-functional role that sits at the intersection of technology and experience: you’ll own the direct-to-member messaging experience, and the internal-facing systems to enable product and marketing teams to deliver the right message to the right person at the right time, and do so at scale
- Own the product vision and strategy for the foundational platform that powers all of Chime’s member communications – from email and SMS to push notification and in-app surfaces
- Build internal tools and APIs to empower product and marketing teams to deliver the right message to the right member at the right time
- Collaborate closely with engineering, design, data science, and marketing to expand our platform’s capabilities, including targeting, personalization, experimentation, and reachability
- Prioritize improvements to platform performance, scalability, and personalization to drive engagement, key member actions, and impact
- Set the bar for member-facing communications that reflect Chime’s brand values and support an intentional, cohesive app experience
- Leverage experimentation and data to evolve platform capabilities and optimize member and business outcomes
- Identify and drive high-leverage product opportunities, navigating ambiguity, surfacing tradeoffs, and making decisions that balance member-centric thinking and business goals
Our take
Chime is part of the growing realm of fintech banks and providers, emphasising straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.
In contrast to many traditional banks that levy steep fees and hefty penalties for overdrafts while offering meagre interest rates on savings, Chime addresses a crucial gap in the banking sector. Its primary focus is on catering to individuals with modest savings who seek the convenience of automated digital banking.
With a remarkable ascent in its trajectory, Chime's current valuation stands at $11.6B since its 2025 IPO. However, competition remains fierce, with other neobanks like Ally offering similar features and vying for the same customer base. That being said, Chime's IPO, rare in a financially uncertain period, proves that it has shifted from challenger to major player.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Aug 2021
$750m
SERIES G
Sep 2020
$485m
SERIES F
Total funding: $2.0bn
Company benefits
- Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
- Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
- Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
- Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events
Company HQ
Nob Hill, San Francisco, CA
Leadership
Chris Britt
(Co-Founder & CEO)Chris worked as an Accenture Management Consultant for 4 years before roles at CMGI, Comscore Networks, and Visa. They left their position as an SVP of Corporate Development at Green Dot Corporation to co-found Chime in November 2012.
Ryan King
(Co-Founder)Ryan worked at Plaxo for 8 years, first as Lead Engineer and then working their way up to VP of Engineering & COO. They went on to be CTO & Vice President at Comcast Silicon Valley Innovation Centre before co-founding Chime.
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