UK Client Relations Manager, Appinio
Agencies
Real-time market research
Job no longer available
Real-time market research
201-500 employees
Job no longer available
201-500 employees
Company mission
To spread the power of consumer opinions.
Role
Who you are
- Above-average degree in business administration, economics, or similar fields
- Minimum of 4 years of professional experience in B2B sales in the SaaS area or in the advertising industry and knowledge of sales methods, lead generation, and customer acquisition in the UK market
- Proven experience and contacts in the advertising industry as well as a strong customer-centric mindset
- Proficient in English written and spoken
- Experience in working with CRM tools like Salesforce, Hubspot
- Empathy and a good sense for the needs of the person opposite you
What the job involves
- Appinio is searching for a driven and passionate Client Relations Manager - UK with a background in market research and/or the advertising sector who will play a critical role in our expansion in the UK
- In this position, you will be working closely with our European Agency Team and serving as a trusted advisor to our clients on market research, innovation, and customer-centricity
- As someone with experience in the field, you will have unique insights to share with our clients on how to best utilise our consulting services and our agile SaaS solutions
- Representing Appinio to marketing decision-makers of multinational companies
- Acquiring new customers within the advertising sector, advising and coaching them on potential applications of Appinio's solutions
- Follow-up on the sales pipeline and management of leads from the first meeting to closing while ensuring close collaboration with the BDR team
- Delivering quality outputs against all client requirements, as well as acting as a liaison between the client and the internal departments
- Maximising the revenue opportunities of existing and new client bases in line with the clients research roadmap
- Building a strong network within the advertising/agency sector in the UK
- Taking on public speaking opportunities at events and trade fair appearances
- Actively contributing to the development of the sales strategy of the European Agency Team to identify new growth drivers
Salary benchmarks
Our take
Businesses across industries are adopting more customer-centric operations, which means that they need to know what consumers want. Appinio is a DIY survey platform that can be used to generate representative results for individual target groups, collecting thousands of opinions globally from specific consumer groups to validate decisions and ideas in minutes.
Appinio was founded in 2014 to combat slow, expensive, and complex traditional market research methods. Its all-in-one platform allows users to design surveys, analyse and export results, create customised reports, and share insights. According to the company, its gamified approach results in highly engaged respondents which yields better data quality than alternatives.
Appinio serves a wide portfolio of companies in sectors such as food, education, and automotive, with notable clients including Netflix and Samsung. It boasts an impressively high net promoter score which, as a measure of customer loyalty and satisfaction, bodes very well for its continued success.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2018
$1.9m
SEED
May 2016
$1.2m
CONVERTIBLE
Total funding: $3.7m
Company benefits
- Flexibility: Without a hard cap on the number of vacation days, we want to maximise the quality of life of everyone at Appinio by giving them the flexibility to find the right work-play balance
- Work from anywhere: Do your work from anywhere you can think of - whether in the office, at home, the beach, a hut in the mountains...
- (Virtual) Team Events: We love spending time together. Regular lunch breaks with special guest speakers or thirsty Thursdays - we always come up with new ideas
- Urban Sports Club: At Appinio, we're a sporty bunch. We support Urban Sports Club memberships where accessible so that you can get your body moving however you feel like
- Travel: For those commuting to our offices, we provide a monthly travel budget for your commute from a variety of providers ensuring CO2-neutral transportation
Company HQ
Altstadt, Hamburg, Germany
Leadership
Jonathan Kurfess
(Co-Founder & Chairman)Attained a Bachelor's in Business, Management and Marketing before going on to found Appinio in 2014.
Max Honig
(Co-Founder & CEO)Previously worked at Amazon as a Transportation Development Analyst. They then moved on to become an Operations Manager at Rocket Internet before co-founding Appinio in 2015.
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