Staff Quality Automation Engineer, ServiceTitan
$115-165k
+ Annual bonus and equity
All-in-one operating platform for trades
Open for applications
All-in-one operating platform for trades
1001+ employees
Open for applications
$115-165k
+ Annual bonus and equity
1001+ employees
Company mission
To serve the men and women of the field services trades with the tools, training, and support to build their businesses and achieve all their goals.
Role
Who you are
- We need technically capable, forward-looking, experienced, automation engineers who are excited to contribute and deliver impactful results
- We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative, confident, and comfortable with ambiguity
- Must be self-motivated and know when to seek guidance and be able to handle periods of uncertainty and ambiguity; detail-orientation is a must
- 10+ years hands-on software quality assurance testing experience, preferably with web and mobile applications in the software development industry
- 8+ years hands-on software test automation development experience (UI and API)
- Experience with Web testing elements such as HTML, CSS, XPath, etc Deep knowledge of Object Oriented Programming concepts, experience with C# and JavaScript and testing expertise across unit, integration and system levels
- Experience with code deployments and version control systems (Git), CI/CD tools (TeamCity, Jenkins, CircleCI, etc) and automation tools (Cypress.io preferred)
- Experience driving the Test Pyramid and Agile Test Quadrants concepts in organizations BS in Computer Science or related engineering field preferred
- Strong relevant work experience in QA will be considered as well
- Able to multi-task, triage issues, react well to changes, work independently in a fast paced environment
- Must be self-motivated and know when to seek guidance; detail-orientation is a must
What the job involves
- You will be part of the Engineering team at ServiceTitan responsible for the technical development of our product
- This role will coordinate and provide technical guidance to Automation and Senior Automation Engineers and will be a key partner to engineers in ensuring product quality expectations are met
- Drive our automation coverage by working closely with Engineers, Product Managers, and Designers on test planning and building automated test cases and extending our test infrastructure
- Guide developers to understand how to automate testing from code authoring through integration and system testing, based on the product architecture and requirements
- Design and evolve test strategies that employ modern test tools and techniques including AI where applicable
- Oversee execution of test cycles to ensure comprehensive and repeatable test coverage
- Create automation scripts for new functionality and regression testing Drive innovation of test frameworks and test tools as needed
- Oversee defect reporting, tracking, resolution and closure across multiple teams
- Multitask between triaging issues, authoring test plans and automated tests, reviewing coverage and handling intake from existing and emergent feature development pipelines
Our take
ServiceTitan’s software is purpose-built for trades businesses, providing a wide range of tools needed to seamlessly manage their back office and customer experiences, to power business growth.
The rising demand for home services across the country helped shine a spotlight on the lack of modern software for trades, ServiceTitan answered this call for innovation providing support to 11,800+ customers across 10 trades.
2021 saw the company reach a $9.5 billion valuation, however, in the last few months of 2022, there was talk of raising additional funds in traditional equity - as opposed to debt-like funding- which could result in a 20% lower valuation.
That said, the company is showing no sign of slowing, acquiring two more companies in 2022, and is eyeing an IPO off the back of reaching Series G in funding rounds. In addition, the company launched its next-generation operating system, Titan Intelligence, providing a suite of AI-based solutions. ServiceTitan is well set to experience further growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs and annual learning budget
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company values
- Be unapologetically you
- Bring your best
- Make bold moves
- Keep it human
- Work your way
Company HQ
Downtown, Glendale, CA
Articles
Leadership
Ara Mahdessian
(CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, working to present as President.
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