Senior DevOps Engineer, Aisera

Federal

$140-200k

AWS

Docker

Kubernetes

GCP

Python

Terraform

ELK

Jenkins

Ansible

Azure

Puppet

Chef

Prometheus

Grafana

Senior and Expert level

San Francisco Bay Area

More information about location

Office located in Palo Alto, CA

AI-driven workplace automation software

Open for applications

AI-driven workplace automation software

201-500 employees

B2BArtificial IntelligenceEnterpriseHRCustomer serviceSaaSAutomation

Open for applications

$140-200k

AWS

Docker

Kubernetes

GCP

Python

Terraform

ELK

Jenkins

Ansible

Azure

Puppet

Chef

Prometheus

Grafana

Senior and Expert level

San Francisco Bay Area

More information about location

Office located in Palo Alto, CA

201-500 employees

B2BArtificial IntelligenceEnterpriseHRCustomer serviceSaaSAutomation

Company mission

To help users with greater self-service by automating common to complex actions and tasks.

Job

Company

Role

Who you are

The ideal candidate will have extensive experience in cloud infrastructure management, CI/CD pipeline implementation, and automation
Due to the nature of the work, this position requires U.S. Citizenship
5+ years of experience as a DevOps Engineer or in a similar role
Experience with cloud platforms such as AWS required (Azure/GCP is a plus)
Proficiency in containerization and orchestration tools like Docker and Kubernetes
Strong knowledge of Infrastructure as Code (IaC) using Terraform, CloudFormation, or similar tools
Experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD, GitHub Actions)
Scripting and automation skills using Python, or similar languages
Experience with configuration management tools like Ansible, Puppet, or Chef
Familiarity with monitoring and logging tools like Prometheus, Grafana, or ELK Stack
Understanding of security best practices and compliance standards for federal systems
U.S. Citizenship is required
Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent work experience

Desirable

Experience working on federal government contracts or projects is a plus
Nice to have Certification in AWS, Azure, or Google Cloud

What the job involves

Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry
We are seeking a skilled DevOps Engineer to join our dynamic team supporting federal customer
Design, build, and maintain CI/CD pipelines to streamline software development and deployment
Manage cloud infrastructure (AWS, Azure, or GCP) using Infrastructure as Code (IaC) tools such as Terraform or CloudFormation
Collaborate with development and operations teams to automate and optimize development workflows
Monitor and troubleshoot system performance, ensuring high availability and reliability
Implement security best practices and ensure compliance with federal regulations
Develop and maintain comprehensive documentation for system architecture, processes, and procedure

Application process

This role is based out of our Palo Alto, CA office, and an Onsite interview is required as part of the process (with some flexibility to WFH)

Our take

Aisera is an intelligent process automation platform startup that automates tasks, actions, and workflows for customers using AI tech. Thus providing its users with cost-cutting opportunities, while boosting productivity.

With the increased interest in AI solutions, plenty of competitors are vying for a position in the lucrative and expanding workflow automation market. From startups like WorkFusion, and strong contender UiPath, to larger giants like Microsoft and IBM, Aisera is under pressure to distinguish itself. However, as it is the world's first AI-driven EX and CX service platform, the company has seen an unprecedented 300% YOY growth.

Aisera counts on a 75 million strong user base, including big-name enterprise clients like Zoom, McAfee, and Autodesk. This demonstrable success in helping large companies accommodate growth without compromising on customer service will prove vital in winning significant market share. Its accelerated focus on strategic partnerships, which currently include the likes of Microsoft, Salesforce, and Slack, and further product development is likely to see Aisera continue gaining momentum.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

36% employee growth in 12 months

Glassdoor (3.8)

Company

Funding (last 2 of 6 rounds)

Aug 2022

$90m

SERIES D

Apr 2021

$40m

SERIES C

Total funding: $218.5m

Company benefits

Stock options
Remote work friendly
Medical, dental, and vision plans
$1000 as a one-time home office upgrade
Employee and Customer referral programs to participate in the success

Company HQ

Alviso, San Jose, CA

Leadership

Muddu Sudhakar

(CEO)

Before co-founding Aisera, Muddu worked as CEO for Caspida, Cetas, Kazeon, Sanera and Rio Design. He holds a PhD in Computer Science from the University of California and owns more than 40 patents.

Christos Tryfonas

(Chief Architect)

Before co-founding Aisera, Christos founded and was CTO of Caspida, a cyber-security company. He has also co-founded Cetas, a cloud analytics company, and Kazeon Systems.

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