Corporate IT Specialist, Writer
Contractor
3-5 days a week in office
AI writing assistant
Open for applications
AI writing assistant
201-500 employees
Open for applications
3-5 days a week in office
201-500 employees
Company mission
To bring generative AI to the enterprise.
Role
Who you are
- The ideal candidate will be responsible for managing and maintaining Writer’s IT infrastructure, ensuring its efficiency, security, and reliability
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum 5 years of professional experience as a Corporate IT Manager, Lead, Specialist, or similar role
- Experience working with Google Workspace and workforce management systems
- Strong understanding of network protocols, security principles, and IT best practices
- Proficiency in system administration tasks on MacOS, Linux, and Windows operating systems
- Excellent troubleshooting skills with the ability to diagnose and resolve technical issues
- Experience scaling IT infrastructure to support a fast-growing company, ideally from 100 to 1000 employees
- Strong communication and interpersonal skills, with the ability to interact effectively with colleagues at all levels of the organization
- Experience with Rippling's suite of products and/or relevant certifications (e.g., CompTIA Security+, Microsoft Certified Systems Administrator) are a plus
What the job involves
- We are looking for a skilled corporate IT specialist to support Writer’s rapid growth
- This role requires a proactive problem-solver with excellent communication skills and the ability to work collaboratively with cross-functional teams
- Administer and maintain IT infrastructure; including SaaS services, workstations, mobile devices, and employee onboarding/offboarding
- Implement, configure, and troubleshoot corporate systems management tools to streamline employee onboarding, offboarding, and access management processes
- Manage user accounts, permissions, and access controls within Google Workspace, Google Cloud, HRIS and workforce management systems, ensuring compliance with company policies and security standards
- Collaborate with cross-functional teams to support IT-related projects and initiatives, providing technical expertise and guidance as needed
- Conduct regular backups and disaster recovery procedures to safeguard critical company data and ensure business continuity
- Stay up-to-date with trends and advancements in IT technology and security, recommending and implementing best practices to enhance our company's IT infrastructure
- Provide technical support and troubleshooting assistance to end-users, resolving IT-related issues in a timely and efficient manner
- Document IT procedures, configurations, and troubleshooting steps, maintaining comprehensive and up-to-date documentation for future reference
- 30% of your responsibilities will also include:
- Provide administrative support to the team, including scheduling meetings, and managing expenses
- Working hand-in-hand with C- Suite Executive Assistants to coordinate workplace meetings and events
- Badge management and overseeing the issuance, tracking, and retrieval of identification badges to ensure secure and authorized access to the office premises
- Facilitating office operations in coordination with building management requirements
Salary benchmarks
Our take
AI-assisted writing tools have taken off over recent years. With the likes of high-exposure company Grammarly accelerating adoption of such tools, a flurry of startups have appeared to offer their own takes. Writer’s angle is to leverage AI as a means of standardizing and scaling both content and communications for business teams. The tool offers autofilling and inline suggestions that keep content aligned with pre-determined company language and style guides.
This branded fine-tuning function distinguishes it from full copy-generation competitors, as well as from Grammarly itself, which is a more generalist copyediting tool. It subsequently caters to major enterprise clients looking to maintain standards across multiple and sprawling teams, and the company has managed to net major clients like Deloitte, Twitter, UiPath, and Accenture.
While AI-related buzz remains solidly around generative AIs like ChatGPT and Bard, Writer's narrow target market - in which it has already found success - supplies plenty of scope to grow, as AI copyediting tools look set to rapidly become content industry standard. With continued new launches and updates to its offerings as well as an impressive $100 million Series B awarded in 2023, the company is well-placed to seek further success into the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
229% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2024
$200m
SERIES C
Sep 2023
$100m
SERIES B
Total funding: $326m
Company benefits
- Selection of employer-covered medical plans, plus dental, vision, life insurance, and FSA
- Flexible location and schedule options
- Competitive parental leave policy
- Company stock options
- 401k plan with employer contributions
- Learning and development stipend
- Generous PTO
- Distributed from Day 1: Our processes and operating cadence are built around a distributed culture
- SF office space: If you prefer working from an office, we have a beautiful sunny one in Union Square, the heart of San Francisco
Company HQ
Union Square, San Francisco, CA
Leadership
May Habib
(CEO)Harvard economics graduate, who was previously VP of sovereign wealth fund Mubadala Development Company, and a global shaper at the World Economic Forum. Also co-founded Qordoba.
Waseem Alshikh
(CTO)Previously co-founded CloudAppers, then served as CTO at iMENA. Subsequently co-founded AI content editor Qordoba.
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