UX Researcher, Tinder
$115-125k
+ Equity
Swipe-based dating app
Be an early applicant
Swipe-based dating app
501-1000 employees
Be an early applicant
$115-125k
+ Equity
501-1000 employees
Company mission
To power and inspire realconnectionsby making meeting easy and fun for every new generation of singles.
Role
Who you are
- Bachelor’s degree in Design, Human-Computer Interaction, or a related field, or equivalent professional experience
- 2–4 years of experience in UX research, with a proven ability to apply qualitative and quantitative methodologies to inform product design and decision-making
- Experience conducting generative and evaluative user research to address product, design, and business challenges
- Strong analytical and organizational skills with the ability to balance multiple projects and priorities
- Ability to work collaboratively across teams, demonstrating a user-centered mindset and problem-solving skills
- Excellent communication skills, with experience presenting insights to stakeholders at various levels
Desirable
- Interest in social app products and trends, particularly those that resonate with Gen Z audiences
- A collaborative, low-ego approach to working with others and a proactive attitude toward creative problem-solving
What the job involves
- We are looking for a passionate and experienced Staff UX Researcher to work on our team and collaborate with partners across Product, Data, Voice of the Customer/CX, and more
- As a Staff UX Researcher at Tinder, you will lead large-scale, complex research initiatives, collaborating closely with cross-functional teams to deliver high-quality research insights that drive strategic product decisions, inform our product roadmap, and help us design and develop products that enhance the user experience
- Collaborate with UX Researchers, Product Designers, Product Managers, and Data Scientists to define research objectives, plan studies, and execute research initiatives
- Conduct primary and secondary research using qualitative and quantitative methodologies such as usability testing, user interviews, surveys, and more to improve the adoption, usability and enjoyment of Tinder experiences
- Partner with cross-pillar and cross-functional teams to identify research needs and evaluate research topics, critically analyzing and optimizing research frameworks to ensure effective study design
- Translate user insights into actionable recommendations that inform product strategy and design improvements
- Advocate and spread empathy for the user by communicating research findings through written reports, creative artifacts, storytelling, and presentations tailored to diverse audiences
- Support iterative testing of design solutions to ensure alignment with top user needs
- Develop a deep understanding of your craft by owning key aspects of the research process, such as test setup, data collection, analysis, and reporting, while starting to spot gaps and improvements in processes and documentation
Our take
In today's society, online communication is rapidly replacing face-to-face interaction across various aspects of life, including professional, platonic, and even romantic relationships. Dating apps like Tinder, with their quick sing-ups and swipe-based interface, have revolutionized the way people connect.
Tinder's innovative approach has significantly reduced the social stigma associated with online dating. This, coupled with the global rise of smartphones, has created a strong tailwind for the app. However, Tinder faces new challenges from competitors like Hinge, Bumble, and Thursday, who all capitalize on similar "swipe-based" mechanics, potentially attracting users away from the platform.
To address this, Tinder is actively seeking ways to reinvent its core product. The company is exploring the development of "Tinderverse", a shared virtual reality experience. Additionally, it is testing "Tinder Coins", an in-app currency earned through positive user behavior, allowing access to premium features. These initiatives demonstrate Tinder's commitment to remaining at the forefront of the ever-evolving online dating landscape.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
42% female employees
-8% employee growth in 12 months
Company
Company benefits
- Mind & Body: Take care of yourself with benefits to keep you physically and mentally healthy.
- Company Perks: As winners of Comparably’s 2022 Best Company Perks and Benefits Award, we’re proud to say we provide perks that make a difference
- Life @ Tinder: We support each other— from informal check-ins to snacks + catered lunches at HQ to the flexibility to take time off when you need it
Company values
- We prioritize member safety: At Tinder, our top priority is to build an authentic, equitable, and respectful community
- We strive to build a workplace that reflects the rich diversity of our members: The best thing about Tinder is that it caters to lots of differnt people and many different types of interactions
- We encourage authenticity to nurture a trustworthy, collaborative environment: We're honest and open in all we do. Our humanity inspires us to be real with one another and to stay true to who we are, so we can feel confident interacting and collaborating with others
- We never stand still. We're inspired to build for what's next: We must constantly innovate, experiment, and learn. We strive to set a higher standard for our products, our teams, and ourselves. We eagerly seek, accept, and give feedback with cando and kindness so we can continue to grow personally and professionally
- We champion and rally behind big ideas: We empower people to think and act differently, and to be unafraid to have a strong point of view. We’re willing to risk being wrong so that we can figure out what’s right. If we aren’t creating things that make us a little bit uncomfortable, then we likely won’t make a dent in the universe
Company HQ
Sunset Strip, West Hollywood, CA
Articles
Leadership
Jonathan Badeen
(Co-Founder)Previously Director of Design at Casting Networks before starting Tinder in 2012. Served as the Chief Strategy Officer at Tinder from 2016 to 2022.
Sean Rad
(Co-Founder)Received an honorary degree from the University of Southern California Marshall School of Business. Founder of Rad Fund.
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