Product Operations Manager, Bynder
Digital asset management platform
Open for applications
Digital asset management platform
501-1000 employees
Open for applications
501-1000 employees
Company mission
Bynder's mission is to inspire brands to thrive through exceptional content experiences.
Role
Who you are
- Experience: 3+ years in Product Operations, Product Management, or a related field within a SaaS environment
- Skills: Strong analytical skills, excellent project management abilities, and a knack for process optimization
- Knowledge: Familiarity with B2B SaaS and Agile Product Processes
- Communication: Outstanding written and verbal communication skills
- Tech Savvy: Proficiency in using product management tools (e.g., Jira, Productboard), data analysis software (e.g., Heap, Amplitude, Thoughtspot, Tableau) and automation tools (e.g. Zapier, Tray.io)
- Problem Solver: Ability to think strategically and solve complex problems efficiently
- Team Player: Collaborative mindset with a passion for driving team success
- Adaptability: Ability to thrive in a fast-paced, dynamic environment with a strong focus on execution
What the job involves
- As a Product Operations Manager, you will play a crucial role in optimizing our product lifecycle processes. In this individual contributor role, you will play a critical part in improving our product team's efficiency, aligning cross-functional operations, and ensuring that product strategies are executed with precision
- You will work closely with product managers, customer success, engineering, and leadership to drive operational excellence and enable data-driven decision-making
- Operational Excellence: Develop and maintain scalable processes to streamline workflows across product management, engineering, and other cross-functional teams
- Stakeholder Alignment: Act as a central liaison between product, engineering, sales, and customer success teams to ensure alignment on priorities and goals
- Process Improvement: Identify bottlenecks in product development and launch processes, and implement solutions to improve speed and quality
- Data Insights: Own and improve product-related analytics, metrics, and dashboards to measure product performance and drive key business decisions
- Tool Optimization: Manage and optimize the use of product tools (e.g., ProductBoard) to support the product team's needs
- Customer Feedback Management: Design and execute feedback loops to gather customer insights, prioritize feedback, and inform product roadmaps
- Documentation & Communication: Maintain clear documentation of processes, policies, and workflows while ensuring effective communication across teams
- Launch Execution: Scope out business needs, execute product launches and GTMs, delivering more value to users, faster
Our take
With an increased demand for content that is agreeable, personalised, and brand consistent, the digital asset management industry is growing fast, and Bynder is keen to cement its place as a key player.
As a scalable SaaS solution which is recognized for its innate user experience, Bynder is aimed at brand-forward companies seeking a user friendly digital asset management (DAM) solution that they can utilise quickly. These companies increasingly deem DAM as necessary for a customised customer experience, and to free up time for wider strategic business initiatives, and so this presents a great growth opportunity for Bynder.
The company has built on its foundation of an innate user interface, as well as strong portal and swift deployment capacity, by expanding its partner ecosystem and integration capabilities. Serving over a million users across thousands of organizations, including the likes of Spotify, Puma, and Icelandair, the appeal of Bynder's solution is clear. In 2022, it was announced the company would be purchased by private equity firm THL, a move which will enable it to accelerate growth and "help even more brands deliver exceptional content experiences."
Freddie
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (1 round)
Aug 2016
$22.2m
SERIES A
Total funding: $22.2m
Company benefits
- Hybrid, remote & flexible options
- Bynder clubhouses - a safe space to create and maintain a strong sense of togetherness, foster innovation, and enjoy focus time when things get hectic at home
- Comprehensive health plans
- Unlimited holidays
- Generous parental and family leave
- Travel allowance
- Pension/401(k)
- Leadership academy
- StrengthsFinder assessment
- Access to LinkedIn Learning
- Mentorship program, as well as summer & winter school workshops
- Feedback culture, role scorecards and OKRs
Company HQ
Leidseplein, Amsterdam, Netherlands
Leadership
Chris Hall
(Chairman of the Board)Previously founded Label A and co-owned i-Concept. Left his role as CEO of Bynder to become Chairman in July 2020.
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