A/R Credit Collections Representative, Sprinklr
$60-100k
Unified-CXM platform
Be an early applicant
Unified-CXM platform
1001+ employees
Be an early applicant
$60-100k
1001+ employees
Company mission
To enable every organization on the planet to make their customers happier.
Role
Who you are
- Track record of delivery within Collections
- Shown experience with leading multiple currencies in various countries
- Knowledge of VAT and other country specific invoicing requirements
- High level of communication with a keen eye for detail
- Develops rapport quickly and is an outstanding partner
- Takes accountability for their work and is always looking to improve
- Plus if Bilingual Spanish, French, German, or Dutch - Written & Spoken skills
What the job involves
- A/R Credit Collections Representative will be mainly responsible for collections from our customers. This includes calling clients directly and troubleshooting any issues that may arise
- The person will work with our Sales Team to understand the nature of the contracts and to efficiently set permanent communications channels with our clients’ Accounts Payable teams
- Pro-actively ensuring cash collection on due dates
- Work with clients on various inquiries, while tracking down outstanding debt
- Allocate cash receipts, balancing customer accounts
- Prepare aging reports and calculate Bad Debt accrual according to company policies
- Track withholding of taxes
- You know You're Successful if…
- The aging and DSO are reduced and kept low
- Cash collection Dollar targets are met
- Clients will systematically call/email to advise of payment
- Month-end close activities performed accurately and timely
Our take
Sprinklr is an established CXM provider, offering a long-standing, purpose-built platform that boasts enterprise-class security, governance and privacy. It uses a suite of professional services to ensure that customers consistently find a return on their investments and reach new levels of success as a business.
There are a number of CXM software companies on the market, including Zendesk, Satmetrix and IBM Tealeaf, all offering companies the means to manage and improve customer experience via online platforms. However, Sprinklr has drawn a number of big-name corporate clients, including Microsoft, Nike, Netflix, McDonalds, Marriott and more.
The company has also garnered enormous investments over the last decade, and is now valued at $2.9 billion. With over 1000 enterprises globally, including over 50% of the Fortune 100, the company is poised well to continue with its established success.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Sep 2020
$150m
CONVERTIBLE
Sep 2020
$200m
GROWTH EQUITY VC
Total funding: $578.5m
Company benefits
- Compensation & Equity
- Health & Wellness
- Holiday & Flexible PTO
- Learning & Growth
Company values
- It's OK to make mistakes
- Sprinkle, don't shout
- Fix, don't complain
- Never, ever give up
- Passionately, genuinely care
Company HQ
Midtown South, New York, NY
Articles
Leadership
Ragy Thomas
(CEO)Joined Tata Unisys as a Senior Software Engineer in 1994 before moving to AT&T. Built Advaya, an email marketing platform, in 2000. Joined Bigfoot Interactive as CTO, and then moved to Epsilon Interactive Services Group- where he eventually took on the role of President. Has held several Board positions since, and is a frequent startup investor. Founded Lyern in 2016, and Sprinklr in 2009.
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