Data Scientist, Zoom
$87.6-186k
Office located in San Jose, CA
Work platform for human connection
Posted today
Work platform for human connection
1001+ employees
Posted today
$87.6-186k
Office located in San Jose, CA
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- Bachelor's or Master's degree in Data Science, Computer Science, Statistics, Mathematics, or a related field, or equivalent experience
- 2+ years of hands-on experience in a data science or similar role, with a focus on building consumer-facing machine learning models
- Proficiency in Python (pandas, scikit-learn, numpy) and strong SQL skills for querying and manipulating large-scale datasets
- Experience with A/B testing, customer segmentation, LTV prediction, or personalization models in a product or e-commerce context
- Familiarity with data visualization tools such as Tableau, Power BI, or Python libraries (matplotlib, seaborn, plotly)
- Strong problem-solving and communication skills, with comfort navigating ambiguity and translating analytical findings for diverse audiences
- Exposure to cloud platforms (AWS, GCP, or Azure) or tools such as dbt, Databricks, Airflow, or MLflow is a plus
What the job involves
- Analyze large, complex datasets to identify trends and behavioral patterns related to buying journeys, customer intent, and user engagement across Zoom's self-serve products
- Build and validate predictive models and machine learning algorithms supporting personalization, churn prediction, customer segmentation, and recommendation systems
- Design and execute A/B tests, interpret results with statistical discipline, and translate findings into clear business recommendations
- Collaborate with stakeholders across product, engineering, and marketing to understand business objectives and develop targeted analytical solutions
- Communicate insights effectively to both technical and non-technical audiences through well-structured presentations and visualizations
- Partner with Data Engineers on pipeline development to ensure robust, scalable data infrastructure that supports model production
- Monitor model performance continuously and iterate on solutions to maintain accuracy and relevance as business conditions evolve
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
Salary benchmarks
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