Product Designer, TribalScale

• You thrive in challenging environments where innovation is key
• Your passion for technology is matched only by your drive to redefine its limits
• You seek more than a job; you seek a calling—a chance to make a lasting impact on the digital landscape
• 3+ years experience in a Product Design or UX/UI role
• AI-first mindset, comfortable integrating AI tools into your workflow
• Proficiency of UX design discipline – user flows, wireframes, mockups, prototypes, etc
• Strong proficiency with the latest design tools and software, Figma
• Self-motivated to take initiative and ownership of your work
• Immaculate attention to detail, typography, and interactivity
• Have a user-centric mindset throughout your design process
• Consistently up to date with the latest design trends and best practices
• Collaborate well with Product Managers, Engineers, and Sales
• Help guide product decisions through user testing and iterative feedback loops
• Rapidly iterate on design prototypes and working applications
• Produce materials for clients and developers, including user flows, wireframes, mockups, prototypes, and assets
• Open to new tools and methodologies, yet opinionated about best practices
• A strong portfolio that demonstrates previous work samples
• Experience in consulting environment or strong experience presenting in front of senior stakeholders
• Experience working in News Media and/or Sports Media and/or Mobile Banking

Desirable

• Delivery Process: Understand and apply design thinking principles and UX design strategies. Use client and user feedback to enhance design outputs
• Consistently apply a user-centric approach throughout the design process, aiming to enhance user experience based on empirical data and design ethics
• Produce materials for clients and developers, including user flows, wireframes, mockups, prototypes, and assets
• Lead Design Discoveries: Facilitate complex and prolonged design discovery sessions, acting as the subject matter expert and providing recommendations to clients
• Project Delivery and Leadership: Anchor projects in their area of expertise, leading client meetings on design-specific matters and implementing project-level solutions with minimal guidance
• Quality Focus & Control: Apply attention to detail and industry-specific best practices to ensure high-quality outputs
• Respond constructively to feedback and accurately implement changes based on work requirements
• Ensure design submissions are of consistently high quality, involving other departments like QA and Engineering to evaluate outputs, and set improvement standards to reduce errors
• Mentorship and Team Development: Proactively mentor team members, providing coaching and supporting their professional growth, and being recognized as a technical guide within the team
• Cross-Disciplinary Leadership: Demonstrate leadership across different teams and disciplines, initiating and leading committees to analyze and improve processes
• Client and Stakeholder Communication: Manage communication cadences with project stakeholders, effectively presenting project statuses and tailoring communications to different audiences
• Feedback Management: Provide and solicit constructive feedback, using it to improve team performance and work quality
• Process Improvement and Adaptability: Identify and implement changes to processes, driving improvement initiatives, and adapting to changing circumstances to meet project goals
• Industry Engagement and Thought Leadership: Engage actively in the professional community, contributing through speaking and writing to demonstrate thought leadership
• Strategic Influence and Vision: Understand the long-term vision of the product, challenging project scopes to ensure alignment with high-quality standards and strategic goals
• Defining and leading digital transformations at a strategic level
• Working with clients to determine where they need to go and how to get there
• Work closely with the Product Managers embedded with each team/project
• Working with clients as they are immersed with our teams, learning agile XP with lean methodologies
• Collaborate with Product Managers, QA, Engineering, and Sales in person in our Toronto office