Data Analyst, Exoticca
More information about location
Travel tour and package provider
Be an early applicant
Travel tour and package provider
201-500 employees
Be an early applicant
More information about location
201-500 employees
Company mission
Exoticca's mission is to make people's dream trips come true.
Role
Who you are
- 2+ years of work experience in data analytics, with heavy focus on operations performance measurement
- Proficiency in Excel, SQL and BI tools
- A good understanding of how the ecosystem of a travel industry call center, or a related field department works and the main KPIs it manages
- Experience with modern visualization tools such as Looker or Tableau
- Extremely detail oriented and proactive
- Ability to present complex things in an easily understandable way
- Fluent in English and Spanish (spoken and written)
- Education: Bachelor's degree in a quantitative field such as Statistics, Data Science, Economics, or a related discipline is preferred
What the job involves
- Data Insights Team is the main responsible of making data essential in key decision making across Exoticca
- Help to develop and maintain dashboards, perform ad-hoc analysis based on Operations Department needs and provide actionable insights based on data
- Collaborate directly with the Operations team, including Call Center departments, and also with other stakeholders across the organization to understand business needs and identify opportunities for new or enhancing existing initiatives
- Manage multiple data sources and identify process improvements in how the data is tracked and reported
- Work together with our team and the Data Engineering team to ensure that a relevant data structure is maintained
- This position serves as an expert in call center, sales and operations data, funnel reporting, analysis, and modeling
Our take
Booking travel tours and package holidays in exotic locations lead many people to seek logistics help from travel agents. However, the complexity of these packages often means there is little variety available at local branches with extremely high prices, raising the question as to why there is not a more modern and innovative solution available online.
Exoticca provides an online platform for the booking of holiday packages and tours, with a focus on curating luxury destinations that are chosen by travel experts and provided at heavy discounts negotiated through airlines and hotels. The company also aims to provide a frictionless end-to-end travel experience by covering insurance, ABTA and ATOL guarantees, free cancellation, and COVID-19 protection. After renewed funding in 2022, Exoticca has also expanded into B2B verticals, selling software to traditional travel agencies, and is steadily expanding into North and Latin America through its Miami office.
Online travel agents have been around since the dawn of the internet, but Exoticca stands out with its focus on providing curated packages by travel enthusiasts at exclusive locations. Furthermore, the company’s emphasis on convenience and inclusivity ensures that every formality is handled, removing the complexity of travel packages and tours to open the market to a wider audience.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
49% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2024
$69.8m
SERIES D
Jul 2021
$29.4m
SERIES C
Total funding: $126m
Company benefits
- Flexible compensation management for diet, transportation, private health insurance with Cobee
- Hybrid work model: you can work from home and the office at your convenience. Offices in the heart of Barcelona (right next to Plaça Catalunya)
- Permanent contract from the start
- Travel packages at reduced prices!
- Referral bonus, if you bring people as talented as you
- Unlimited coffee, team lunches, English lessons, quarterly activities, biannual parties
- And last but not least, becoming part of a fun and motivated multicultural team at an agile and rapid growing organization!
Company HQ
Dreta de l'Eixample, Barcelona, Spain
Leadership
Jesus Rodriguez Fernandez
(President)Experience as Assistant General Manager for Karisma Tours from 2007 to 2011. Tour Operation Manage for Privalia Travel from 2011 to 2013.
Salary benchmarks
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