Staff Design Program Manager, eBay
$124-208.3k
3+ days a week in office
Leading online marketplace
Open for applications
Leading online marketplace
1001+ employees
Open for applications
$124-208.3k
3+ days a week in office
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- Excellent communication, collaboration and organizational skills are required
- 8+ years of experience as a Design Program Manager, Technical Program/Product Manager with a track record of leadership, execution and vision
- Experience leading product design teams that build for scale (multiple platforms and markets)
- Experience designing, building and delivering consumer-facing products, services or experiences
- Experience using AI to inform decisions and drive the scale of product design for both creative quality and product efficiency/engagement
- Experience using project management systems such as Airtable, Jira or other similar systems to manage cross-org releases and workloads
- Excellent project management, communication and organizational skills
What the job involves
- As a Staff Design Program Manager, you will be responsible for overseeing the work happening in many areas of the Buyer and Seller experience
- You will use modern technology and AI to help increase efficiency and velocity in all aspects of the product cycle. A global approach is essential for ensuring platform-level systems and capabilities are designed into every aspect of the work we produce
- Our Design Program Managers have deep expertise in optimizing user-centered design processes and are engaged in every step of the process from ideating concepts, testing prototypes, defining outcomes, scoping releases, design iterations, engineering collaboration, releasing to the market and tracking the results
- You will be responsible for setting direction and partnering with Designers, Product Managers, Business and Engineering to ensure we are delivering releases that consistently meet an ever-higher bar of quality, innovation, and performance. Success depends on the ability to achieve goals and deliver results on time
- Leadership – demonstrate leadership by setting direction, optimizing, troubleshooting and course-correcting in order to achieve goals
- Delivery Execution – drive the right outcomes and deliver on time by owning key timelines, roadmaps, execution plans, managing backlogs and effectively communicating status/results across orgs
- Team-building - work with global eBay product team partners (e.g. Product Managers, Engineering, Marketing, Business, etc.) to seek out ways to be more effective and increase job satisfaction
- Design Ops – drive the use of a common set of tools that are used to track, prioritize and rank the work that needs to be performed so it remains in sync with all team members
- Cross-org agility – work across a wide variety of internal and external teams and delivering a plan that represents the needs of UX, Content and Research across the Design team
- Culture and Inclusion – be part of a great work environment, establishing a supportive culture and creating an inclusive space for everyone to do their very best work and have a lot of fun along the way
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
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