Key Account Store Operations Specialist, Too Good To Go
€24-26k
+ Performance-related bonus
3-5 days a week in office
Marketplace for shop and restaurant food waste
Job no longer available
Marketplace for shop and restaurant food waste
1001+ employees
Job no longer available
€24-26k
+ Performance-related bonus
3-5 days a week in office
1001+ employees
Company mission
To inspire and empower everyone to fight food waste together.
Role
Who you are
- Care for our mission: you are passionate about fighting food waste and the contribution it makes to the climate crisis
- Terrific talker (and listener) with the ability to effectively and quickly connect with partners over the phone, and achieve your desired outcomes from the call
- Excellent written communication skills; someone who can be clear and friendly in a text conversation or email exchange with partners
- A positive and proactive mindset, ready to adapt to the needs of a fast-growing organisation
- A team-player who is keen to learn, collaborate, and contribute
- An affinity working with data and the eagerness to learn
- An empathetic and patient approach
- Comfortable in handling repetitive tasks, knowing each task contributes to saving food from going to waste
What the job involves
- The Spanish Key account team holds responsibility for acquiring and managing the most important Retail brands in the country
- New market trends lead to new special development projects like Donations
- As a KA operation specialist you will support the team in the Donation project by contacting Social Charities, training stores and executing special actions that will ensure the success of the project
- You will also be part of the operations team, helping Key Account Managers to improve store performance via calling or emailing
- You can expect to work directly with these stores, building relationships with store managers and their staff, helping them to maximise the partnership with Too Good To Go and rescue as much food from going to waste as possible
- You will be playing a significant role in our growth and evolution in providing better than ever support and service to our food waste-fighting partners
- Reporting to the team lead you will be working on building our Chartiy Network and giving support to a portfolio of our most prominent brands within the grocery business segment. Beyond these tasks responsibilities will include supporting our upselling strategies, quarterly business reviews and market research
- This is an entry-level role and you will work in a hands-on, front-line capacity, ensuring our special project and key partner stores have everything they need to succeed
- Building our charity networking by contacting existing and new leads
- Building strong relationships with charity stakeholders, providing trainings and support
- Supervise and coordinate donation operations with Key Account Managers and their partners
- Support stores to use Too Good To Go and our systems, providing training to new managers and staff
- Ensure your stores are maximising their supply so no food is being wasted
- Identify feedback trends from conversations with stores and escalate to the Key Account Managers
- Ensure stores have a good experiences with our customers and take action to improve store quality
- Administrative tasks, including mass updates for public holidays, and ensuring store information is up to date and accurate
- Store Operational Specialists work in squads as #oneteam and come together to achieve large projects, such as the roll out of new key accounts, and onboarding & training new stores
Application process
- Submit your CV and Cover letter in English
Our take
With more than one-third of food wasted in shops and restaurants, tonnes of otherwise quality goods are unnecessarily lost. Too Good To Go connects customers to restaurants and stores that have unsold, surplus food, offering steep discounts. Through this, businesses can sell surplus meals that would've otherwise gone to waste, and the environment wins as no food is wasted.
The company has certainly found its niche with sustainability-conscious consumers (a group that is growing in size as environmentally-focused consumers get more spending power). Too Good To Go's app has over 90M users across 18 countries and 215,000+ partners including retailers, hotels and restaurants such as ALDI, Carrefour, Accor and YO! Sushi.
The company is also creating a food waste movement website intended to be an informative source of knowledge regarding the issue. This is part of a wider strategy at raising awareness of the food waste problem, to get more users on board and further help the planet.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
May 2021
$32.6m
CONVERTIBLE
Jan 2021
$31m
SERIES A
Total funding: $74.8m
Company benefits
- Personal and professional development opportunities in a fast-paced scale-up environment
Company HQ
Østerbro, Copenhagen
Leadership
Jamie Crummie
(Co-Founder)Studied Law at the University of Leeds.
Salary benchmarks
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