People Coordinator, ActiveCampaign
$65.5-80.1k
$31.49 - $38.51 an hour
Customer experience automation
Be an early applicant
Customer experience automation
501-1000 employees
Be an early applicant
$65.5-80.1k
$31.49 - $38.51 an hour
501-1000 employees
Company mission
To help businesses and organizations to automate their entire customer experiences.
Role
Who you are
- 1–2+ years of experience within an HR or People team, demonstrating a strong foundation in administrative coordination
- Systems expertise with the ability to master new technology quickly; prior experience with Lever (ATS) and Workday (HRIS) is highly preferred
- Exceptional communication skills, with a talent for interacting professionally with stakeholders at all levels
- Unwavering attention to detail and a commitment to accuracy when managing sensitive data
- A proactive, problem-solving mindset that seeks to streamline administrative workflows and improve efficiency
- The agility to pivot between tasks at the drop of a hat, remaining productive and positive in a fast-paced environment
- A proven ability to maintain strict confidentiality regarding sensitive employee information and records
- Foundational knowledge of HR law and compliance (a strong plus) and a Bachelor’s degree (preferred)
What the job involves
- As our next People Coordinator, you won’t just be managing administrative tasks—you’ll be the architect of the first impression for every new hire and a guardian of our operational excellence
- You will play a pivotal, dual role: serving as the backbone of the Talent Acquisition team by creating seamless interview experiences, while simultaneously partnering with the People Operations team to manage the entire employee lifecycle with precision and care
- This is an opportunity to be at the heart of our culture, ensuring that every interaction—from a candidate’s first phone screen to an employee’s career milestone—is handled with the "best in class" service that defines our team
- Safeguard compliance and records by meticulously maintaining and auditing HR data, including job classifications, salary updates, and terminations in accordance with federal and state laws
- Streamline pre-boarding and hiring by administering background checks, managing the I-9 process, and ensuring all offer documents and employment contracts are executed flawlessly
- Act as a Workday power user, building out new hire profiles and partnering with the broader People team to iterate on HRIS records and system needs
- Serve as an Onboarding Liaison, partnering with the IT department for equipment logistics and providing dedicated support to new hires during their critical first days
- Empower our employees as the first point of contact for inquiries, resolving Tier 1 tickets with speed and accuracy using internal resources
- Orchestrate interview logistics for the Talent Acquisition team, utilizing Lever to coordinate phone screens, assessments, and panel interviews for a seamless candidate journey
- Manage high-volume candidate pipelines, tracking individuals through various stages of communication, testing, and screening with precision
- Deliver an "Experience First" service level, providing an exceptional and professional environment for both our candidates and internal interviewing teams
- Drive special projects across People Ops initiatives, including compliance audits and team events, to constantly improve our internal HR duties
Our take
Marketing and CRM tools are essential to scale a business in the current landscape. Existing tools for optimising engagement, scalability and data analytics have surged in popularity, but many solutions remain unaffordable for small businesses.
ActiveCampaign provides an integrated platform for email marketing, marketing automation and CRM, with the focus on providing businesses with the ability to optimise customer experiences. The platform leverages machine learning and automation to increase the rate at which its clients can scale their engagement levels, regardless of whether the user is running a small or large business.
Despite high-profile competitors, the company has found a gap in the market by providing an integrated and unified solution combining hundreds of tools. The platform is available as an entire package for enterprises, but smaller companies can opt for cheaper and streamlined tool kits. In 2022, ActiveCampaign announced the implementation of over 400 customer ideas into its product. It has also partnered with ActiveEngine, the first ActiveCampaign-only agency, to enable businesses to make better discovery calls and close more deals. With the 2024 opening of a hub in Krakow, it is further expanding its European footprint.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-18% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2021
$240m
SERIES C
Jan 2020
$100m
SERIES B
Total funding: $360m
Company benefits
- Mac computer, modern apps, and access to a $250 quarterly WFH stipend, as well as regional Hubs that serve as a central meeting space.
- Open PTO, the ability to work remotely, a sabbatical program, and flexibility in your work schedule.
- Access to the Calm meditation app, the Modern Health coaching app, and telemedicine support for mental health.
- Equity for all employees to help create alignment and an ownership mindset across all team members as we grow.
- Access to 1:1 sessions with career coaches, and Udemy subscriptions.
- Generous 401K matching that have no wait or vesting requirements.
- Dedicated Employee Resource Groups for moms, dads, and parents, manager training to better support working parents, and flexible working schedules to make parenting during remote work a bit less stressful.
- Dedicated career development conversations and regular salary reviews.
- Full medical, dental, and vision, and pay 100% of your premiums for the HSA plan.
- Stay connected with teams around the globe through digital outings & trainings, an automated coffee roulette program, and biannual team kickoffs.
- Donation matching and 3 days of Volunteer Time Off for all employees every year. We also make it easy to participate in local elections by giving employees the day off.
Company HQ
Chicago Loop, Chicago, IL
Leadership
Jason VandeBoom
(Founder & CEO)Jason founded ActiveCampaign in January 2003 as CEO. They have worked there ever since, alongside being a Future Founders Board Member since February 2020.
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