Director of People Insights, Mastercard
$144-230k
Global payments technology company
Open for applications
Global payments technology company
1001+ employees
Open for applications
$144-230k
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- The ideal candidate will have experience of providing actionable insights and compelling narratives for an Executive audience, and have experience of partnership with HR Leadership at a global and matrixed organization
- This role requires a deep understanding of people analytics, data visualization, and the ability to translate complex data into clear, concise, and impactful narratives
- Outcome driven; with experience providing innovative advanced analytical solutions that have lasting impact in multiple dimensions; strategic, operational and financial
- Understanding of the HR functional domain; either through hands on experience or external research
- Experience of relationship building and managing a group of either internal or external clients
- Proven practical experience in developing insights and narratives for an Executive level audience
- Flexible and responsible; ability to prioritize and manage multiple projects simultaneously, including adapting where required to changes in business priorities
- End-to-end problem-solving and communication abilities: diagnosis, data cleaning, integration and transformation, analysis, visualization, and presentation
- Ability to collaborate with peers and cross functional teams, working across multiple time zones
- Openness to feedback and strong self-awareness
- Ability to work within the confines of data governance and privacy standards
What the job involves
- At Mastercard, the People Insights Team play a crucial role in shaping our talent strategy and enhancing employee experience through data-driven insights
- The People Insights Consultant role is a newly created role in our Consulting Team within the Global People Insights Team, operating across multiple Regions & time zones
- Analysis and Insights: Conduct advanced data analysis to identify trends, patterns, and insights related to the employee lifecycle as well as other key HR areas such as employee listening, talent and performance, learning and development, diversity and inclusion, etc
- Storytelling: Develop and deliver compelling data-driven stories that effectively communicate insights to senior executives (eg C-Suite)
- Stakeholder Engagement: Proactively collaborates with HR Leaders to provide thought leadership for analysis projects; keeps stakeholders informed of progress and timelines
- Cross functional collaboration: Works across technical and consulting teams to execute on analytics roadmap; converts inputs from stakeholders into creative, scalable solutions
- Continuous Improvement Mindset: Stay up-to-date with industry trends and emerging themes in the people analytics domain, identifying opportunities to introduce external perspectives, enhance product offerings and maximize impact
- Data Integrity & Governance: Demonstrates exceptional judgment and discretion when dealing with highly sensitive people data including partnering with Data Privacy & Governance teams to obtain appropriate data governance approvals
- Abide by Mastercard’s security policies and practices
- Ensure the confidentiality and integrity of the information being accessed
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company values
- Trust - integrity, respect, openness
- Agility - urgency and value through innovation
- Partnership - working as one team for the benefit of all
- Initiative - taking bold and thoughtful actions
Company HQ
Purchase, Harrison, NY
Articles
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
People progressing
Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.
Salary benchmarks
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