Sales Engineer, Mimecast

• Experience as a Sales Engineer or Solutions Engineer, or in a similar role, preferably at a cybersecurity vendor
• Demonstrated experience supporting SMB and/or midmarket customer segments
• Hands-on technical knowledge across relevant cybersecurity domains, such as email security, insider risk/DLP, security awareness, endpoint, or identity
• Strong presentation, demonstration, and written communication skills
• Demonstrated willingness to learn quickly, ask thoughtful questions, and continuously improve your approach
• Familiarity with AI tools, such as Claude, to aid in your day-to-day job requirements
• Ability to travel to meet business needs, including marketing events and customer, prospect, or partner on-sites
• Experience working with and enabling channel partners
• Based in Greater Boston

Desirable

• Reporting to the US Sr. Sales Engineering Manager, you'll own the technical path to close across our SMB and Midmarket customers
• This isn't a role where you sit behind a screen building lab environments all day — it's customer-facing from day one
• You'll partner with Account Executives and Account Managers to run discovery, deliver demos, and position solutions that make sense for the customer's environment and budget
• When it comes to the technical win, it's yours to drive
• You'll ideally base yourself in our Lexington, MA office, with hybrid working and potential for interstate travel
• An experienced SE leader will support you and invest in your development — this is a role where you'll grow, not just execute
• Own the technical conversation during the sales cycle — from initial discovery through to proof of value and technical close
• Deliver clear, compelling presentations and demonstrations to IT leaders, security teams, and business stakeholders
• Partner closely with AEs and AMs to build deal strategy, qualify opportunities, and align solutions to customer outcomes
• Develop your technical discovery skills — going beyond a feature checklist to understand the customer's environment, pain points, and what success looks like for them
• Manage proof of value engagements tied to defined success criteria
• Maintain timely and accurate notes across all opportunities and POVs in SFDC
• Support RFP, RFI, and tender responses with accuracy and commercial awareness
• Handle technical handovers to delivery and customer success teams to protect the customer experience
• Serve as a customer advocate with internal Mimecast stakeholders to ensure customer feedback is documented and reviewed by the right internal teams
• Support and enable channel partners through joint selling, technical enablement sessions, and partner-facing content
• Contribute to field marketing activities including webinars, events, and thought leadership