Director of Product Management, Mastercard
$178-296k
Salary range varies depending on location
Global payments technology company
Be an early applicant
Global payments technology company
1001+ employees
Be an early applicant
$178-296k
Salary range varies depending on location
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Critical thinker: identify patterns of needs and priorities across teams, understand the workflow of multiple roles and design solutions that help teams achieve their goals
- Customer centric: strong focus on delivering customer value and experienced in building strong customer relationships
- Natural problem solver: analytical, curious, and fact-driven approach to product development
- Collaborative team player: proven track record in collaborating with multiple cross-functional teams; exceptional in facilitating challenging conversations and managing ambiguity
- Excellent written and verbal communication skills: ability to engage and influence at all levels, make the complex simple, communicate effectively with teammates at all levels of technical knowledge
- Organizational skills and project management: ability to deal with multiple and competing priorities, structure and manage work streams, and set clear expectations and deadlines
- Skillset: system design, cross-team collaboration, writing and gathering product requirements, driving consensus
- Experience in consulting / product management / product development / software engineering preferred
- Bachelor’s degree required, advanced degree a plus
What the job involves
- Mastercard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction
- Translate deep understanding of our customers into products and solutions that drive significant customer value
- Build revolutionary products that advance how businesses all over the world derive most value from their data assets
- Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
- Act as connectors to ensure commercial and technological success of our products by working with cross-functional teams (e.g., Sales and Marketing, Technology teams, Data Strategy)
- Drive globally relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments
- Set product direction with coordination, not isolation—considering how our products all work together to serve customer needs
- Partner with Vice President product managers and teammates in design, engineering, and other parts of the business to drive product development from opportunity identification to launching solutions; testing products around desirability, feasibility, and viability
- Drive products with a technology strategy that supports rapid development of scaled enterprise software products
- Lead success definition, own and drive working backwards vision and strategy, short and long term goals, and documentation to help inform the direction of success and feedback
- Collaborate with cross-functional teams to set a customer-centric product vision; ensure consistent alignment between business priorities, development objectives, market trends and technology investments
- Design product concepts, conduct user testing and, and define/ iterate across product roadmaps for Locations products
- Partner with UX designers, data engineering, developers, and technology teams (internal and external) to define business requirements, technical capabilities, and customer experiences
- Oversee the development of features in the product roadmap
- Prioritize development of features as they align with product strategy
- Define usage metrics success criteria, and work with development teams to monitor
- Identify issues, risks, and dependencies to track product development
- Build strong working relationships with a diverse group of internal and external stakeholders
- Own and manage system, processes, and developer tools that streamline product development
- Leverage data & dashboards to quickly identify Product performance challenges, making recommendations on proposed action plans and effects on product P&L
- Contribute to efforts to shape product management and foster an agile, user-focused, product-led culture
- Mentor, develop, and foster the skills of other team members
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company values
- Trust - integrity, respect, openness
- Agility - urgency and value through innovation
- Partnership - working as one team for the benefit of all
- Initiative - taking bold and thoughtful actions
Company HQ
Purchase, Harrison, NY
Articles
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
People progressing
Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.
Salary benchmarks
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