Operations Program Manager, Scale AI
Quality Control
$105-129k
Plus equity
Training and validation data for AI applications
Open for applications
Training and validation data for AI applications
1001+ employees
Open for applications
$105-129k
Plus equity
1001+ employees
Company mission
To accelerate the development of AI applications.
Role
Who you are
- Bachelor's degree in Computer Science, Engineering, Operations, or related field
- Experience in quality assurance, software development, or a similar role
- Strong problem-solving ability, attention to detail, and ability to think critically
- Proven track record of taking ownership and driving results
- The ideal candidate is a resourceful, analytical, and outcome-driven leader who consistently achieves remarkable results
Desirable
- Data Science / Data Analytics experience
- Skill in evaluating and analyzing data to provide actionable business solutions
What the job involves
- As an Operations Program Manager (OPM) for Quality Control, you will cultivate a highly calibrated workforce of quality control specialists who inspect and validate our Generative AI deliverables before they are sent to our customers
- The business will look to you to be the voice of authority for “what good looks like”, and you will be expected to maintain a high standard for review through ongoing training and calibration with their worker team
- You will use your analytical and problem solving skills to ensure we meet our coverage goals within SLA and interpret the results for stakeholders
- You will also help drive strategic program improvements by establishing and refining best practices as our business grows in scale and complexity
- Help build and develop a team of quality control specialists who perform a mission-critical function for Scale
- Interface with multiple project owners to understand and enforce customer requirements
- Manage daily operations and allocation of the team’s capacity to ensure all projects in your portfolio are supported with actionable insights
- Establish best processes to help the quality control program scale effectively
- Work semi-autonomously as a liaison between our audit team and the project teams you’re mapped to
Our take
When training AI models, lack of access to large scale, high quality, labelled data is often the barrier preventing machine learning teams from building something great. In fact, labelled data is even more essential than the algorithms themselves. Scale AI is solving this by providing easy access through developer APIs to a huge variety of labelled data sets covering a large range of areas within computer vision and natural language processing.
It seems that almost every company now is offering artificial intelligence enabled products to automate every aspect of our lives. By positioning themselves as the go-to source for high quality tagged data, Scale AI is in an excellent position as the AI sector continues it's exponential growth.
With innovative AI projects across a range of sectors including retail, energy, and healthcare, Scale AI is now a leader in the industry alongside OpenAI. It continues to forge partnerships with fintech tools and software engine developers such as Brex and Luminar to continue its evolution of digital markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
May 2024
$1bn
SERIES F
Apr 2021
$325m
SERIES E
Total funding: $1.6bn
Company benefits
- Health, Dental & Vision Coverage: Our health plans give you the flexibility to select the right coverage for you and eligible family members through a variety of plan options
- Easy to use 401(K): Plan and invest for the future with a 401(k) via Guideline. Scale’s 401(k) plan provides you an opportunity to defer compensation for your long-term savings
- Wellness Fund: We care about the physical, mental, and emotional wellbeing of all Scaliens. Our $100/month wellness stipend can be used for gym memberships, acupuncture, meditation apps, and so much more
- Virtual Social Activities: Being remote has not stopped us from hosting fun virtual events. From trivia night to candle making, we ensure employees are fostering connections & building strong relationships
- Learning & Development: We know how important career growth is for Scaliens, so we offer a $500/year L&D stipend to help support continued development throughout your journey
- Flexible Work Hours: Flexible hours allow you to work when you are most productive. You can work with your manager to best plan your daily work schedule
- Generous Paid Time Off: Enjoy time to travel or plan a staycation. We encourage employees to take time off to recharge and prevent burnout. We have a flexible PTO policy where each employee is afforded the flexibility to take planned time-off as needed
- Commuter Benefits: Set aside pre-tax dollars to use on qualified transportation expenses to help ease your commute
- Parental Leave: Balancing work and family is essential, and Scale understands the importance of having adequate leave policies in place to promote a healthy home and work life
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Alexander Wang
(CEO)Dropped out of a bachelors degree at MiT in Computer Science and Mathematics. Previously worked for 2 years as a Software Engineer and Algorithm Developer in the finance industry and 2 years as a Tech Lead at Quora. Youngest founder funded by Accel as a teenager.
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