Engineering Manager, ManyChat
More information about location
Chatbot marketing
Open for applications
Chatbot marketing
201-500 employees
Open for applications
More information about location
201-500 employees
Company mission
To help businesses grow by building meaningful relationships with their customers.
Role
Who you are
- 7+ years of experience working in a product team as a PHP developer (we use PHP 8)
- Track record of successfully leading and scaling a cross functional development teams with backend and frontend scope (ideally at least two years' experience in an Engineering Manager role)
- High level of hands-on technical experience in software development and architecture, with several years of experience working as a senior software developer
- Profound expertise in back-end software development and system design
- You would enjoy a 30% share of hands-on technical work (code and architecture reviews, technical design, hands-on coding, ...)
- Experience in Agile values and principles
- Communication. Ability to clearly and effectively convey thoughts and ideas while actively listening and responding to others
- Collaboration. Effectively working with others to achieve common goals. Ability to ask questions and seek help
- Proactivity. Ability to take initiative and anticipate future challenges or opportunities, rather than merely reacting to events as they occur
- Sense of Ownership. Being accountable for their actions, taking ownership of decisions and projects
- Flexibility. Ability to pick things up on the go, readiness to keep moving the needle even though the conditions are not perfect (they’re never perfect)
- Adaptability. Ability to adjust effectively to new conditions, being open to change, learning new skills and maintaining a positive attitude in uncertainty or unexpected situations
- Product orientedness. Strong interest in product and focus on customer needs. Continuously seeking ways to enhance product features, performance, and value
- Self-awareness. Ability to reflect on and recognize how own emotions, strengths, weaknesses and values impact one's actions and decisions
What the job involves
- We are looking for a highly skilled Engineering Manager to lead our engineering efforts across product areas and reporting directly to the Head of Engineering
- Tech leadership and decision making about architecture and other technical aspects of the product
- Actively contribute to resolving challenges by participating in code reviews, system design discussions, and occasionally engaging in hands-on coding to support and coach team members
- Lead by example. Coach and mentor others
- Inspire, develop, recruit, and motivate a software engineering team. Conduct regular 1:1s with team members, set individual development or improvement plans, and foster a healthy feedback culture within the team
- Evaluate performance and help improve it if necessary
- Collaborate with Area Product Owner and other key stakeholders
- Long-term resource planing a hiring in collaboration with the Head of Engineering
- Collaborate with other Engineering Managers to have a common technical strategy across the product
- Collaborate with People and Talent Partner to recruit, onboard and develop talent
- Collaborate with Agile team on processes and org structure
- Navigate change and collaboratively discovering innovative solutions with your team and various stakeholders within a dynamic and evolving environment
- Oversee the team’s strategy, quarterly goals, business-technical metrics and organizational structure
- Evaluate Area and Teams performance and unblock obstacles
- Example of your Goal: Scale the Instagram Channel area from one to three teams. Provide and execute a step-by-step plan on how we will grow to three teams (hiring plan, team split strategy, roles distribution) in communication with the stakeholders (Head of Engineering, Product Owner,
Our take
Over 80% of businesses currently use chatbots to provide a variety of automated services to customers. However, chatbots are generally uniform and provide standardized responses, unless the business staffs a chatbot programmer.
ManyChat provides a platform for the creation of customized chatbots without needing any experience in coding. The startup focuses on providing small businesses opportunities to equip the messaging services of their Facebook and Instagram business pages with automotive customer service tools.
The company has grown a huge customer base of over a million businesses, powering more than a billion conversations each year. Though there is tough competition in this field, including new AI chatbots arriving on the market, ManyChat's focus on ease of use and code-free customization will likely ensure its ongoing popularity.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Apr 2019
$18m
SERIES A
Nov 2017
$4m
SEED
Total funding: $23.2m
Company benefits
- An opportunity for rapid personal and professional growth
- Uncapped Commission + Equity
- Generous time off policy to balance your work and life, including paid parental leave
- Competitive medical, dental, and vision coverage for you and your dependents
- Annual wellness reimbursement
- Collaborative, transparent, and fun-loving office culture
- We pay for relevant conference tickets, training programs, courses, and any necessary literature
Company values
- Dazzle customers
- Care intensely
- Win together
- Think big
- Deliver results
Company HQ
Old Palo Alto, Palo Alto, CA
Articles
Leadership
Mikael Yang
(CEO)Studied at State University before co-founding ManyChat in July 2015. Has been CEO ever since.
Salary benchmarks
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