IT Analyst, ByHeart
$75-90k
Plus equity
Infant nutrition products
Be an early applicant
Infant nutrition products
101-200 employees
Be an early applicant
$75-90k
Plus equity
101-200 employees
Company mission
To make the best formula in the world.
Role
Who you are
- Associate or Bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
- 3+ years of network or system administration experience
- 2+ years of SAP, M365/Azure and other cloud platforms experience
- System administration and IT certifications in Microsoft, or other network related fields are a plus
- Experience with conferencing AV Solutions (Zoom) and Dropbox is a plus
- Strong knowledge of systems and networking software, hardware, and networking protocols
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, data protection, and disaster recovery protocols
- Familiar with domain and DNS management preferred, knowledge of MX and deliverability settings a plus
What the job involves
- Reports To: Sr. Manager, IT
- Start Date: ASAP
- Collaborate with IT team members, business owners, subject matter experts, and stakeholders to implement, manage, and support system solutions that align with business needs and security standards
- Responsible for the support, maintenance, configuration, and reliable operation of computer cloud and on-prem systems, network, servers (as applicable), printers and mobile end-user devices
- Manage provisioning of user accounts across various platforms, ensuring accurate access controls and compliance with security policies. Provide technical support for new user onboarding, handling logistics for device delivery to remote employees
- Oversee hardware and software procurement and maintain inventory
- Offer support to end users by addressing inquiries related to SAP and other IT systems in accordance with company policies and processes. Troubleshoot hardware and software issues by performing diagnostics, documenting problems and resolutions, prioritizing issues and assessing their impact
- Collaborate with service providers and other teams for ongoing SAP enterprise support
- Prepare documentation and technical specifications for planning and implementing new IT infrastructure or upgrades
- Implement appropriate processes for data protection, disaster recovery, and failover procedures, maintain Endpoint and Network Security and Email Protection
- Develop requirements and case for investment in applications, infrastructure and security
- Research, evaluate and review current business processes, identifying opportunities for improvement and making constructive suggestions for change, along with possible solutions and recommending these changes to management
Our take
The infant formula market in the US has long been dominated by a few major players, but recent supply chain disruptions and plant closures have opened the door for smaller companies to step in. One standout among these new players is ByHeart, which has quickly gained traction in the market. This success is largely due to ByHeart's early FDA approval, allowing the company to meet the increased demand during the formula crisis when larger competitors struggled to keep up.
ByHeart's focus on high-quality, small-batch formula made from grass-fed whole milk and all-natural ingredients has resonated with parents looking for trusted alternatives. This approach, combined with the acquisition of Cascadia Nutrition, gives ByHeart full control over its manufacturing process, ensuring the safety, quality, and reliability of its products.
Alongside this, the company recently raised significant funding to further boost its rapid growth. With this capital, ByHeart plans to expand its commercial presence in the US, and further develop its product pipeline. With such huge achievements to its name already, the company is in prime position to truly dominate the market.
Steph
Company Specialist at Welcome to the Jungle
Insights
62% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2025
$72.2m
LATE VC
May 2024
$95m
LATE VC
Total funding: $327.2m
Company HQ
Hudson Square, New York, NY
Leadership
Ron Belldegrun
(Co-Founder & CEO)Currently an Executive Board Member at Clean Label Project and a Steering Committee Member at the International Milk Genomics Consortium. They are also the Founder and Managing Partner at Consumer Health Ventures.
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