Revenue Operations Manager, Starry
$110-130k
Next-gen wireless broadband provider
Be an early applicant
Next-gen wireless broadband provider
201-500 employees
Be an early applicant
$110-130k
201-500 employees
Company mission
To create a better internet service that's more affordable without compromising on performance.
Role
Who you are
- 3-5 years of proven experience in revenue operations or sales operations within a technology company
- Experience owning the end-to-end revenue and billing operations process, ensuring accuracy, efficiency, and compliance
- Strong analytical skills with the ability to interpret data and make data-driven decisions
- Excellent communication and leadership skills with the ability to collaborate effectively across teams
- Strategic thinker with a results-oriented mindset and the ability to drive change and innovation
- Hands-on experience with Salesforce CRM configuration and administration
- Strong experience in managing and optimizing Salesforce solutions
What the job involves
- As the Revenue Operations Manager at Starry, you will be directly responsible for developing and executing revenue operations strategies aimed at fostering growth and operational efficiency
- You will play a pivotal role in optimizing revenue processes, enhancing billing operations, and driving revenue growth initiatives
- You will be responsible for managing billing processes, streamlining sales operations, and ensuring effective collaboration between sales, finance, and other cross-functional teams
- Develop and implement revenue operations and revenue collections strategies to drive growth and enhance efficiency
- Own the structuring of deals, negotiating terms, and ensuring alignment with company objectives and revenue targets
- Take ownership for assessing individual revenue opportunities, making decisive judgments based on financial objections and customer needs
- Collaborate with senior leadership to adjust pricing strategies and metrics based on market feedback and performance goals
- Oversee the revenue collection process, address any issues with the current process, and implement new processes to improve efficiency
- Provide comprehensive training and ongoing support to sales and marketing teams to ensure operational best practices are being followed and ensuring teams are equipped with the necessary knowledge for effective execution to meet or exceed revenue targets
- Bridge the gap between Finance and Sales & Marketing teams to emphasize the importance of key financial objectives and serve as single point of contact for sales inquiries
- Analyze sales and marketing data to identify trends, insights, and opportunities for revenue growth and operational efficiency
Application process
- All persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire
Our take
Starry is an internet service provider which uses radio tower and high-rise-mounted transmitters to send high frequency millimeter wave signals to receivers which are connected to a building’s existing wiring network. This approach means the company can provide high speed internet at a low cost while circumventing the need to install fibre cables underground.
This approach offers an interesting alternative in a market where just under a third of consumers have only one choice of broadband provider. Uptake has been positive thus far, but the ultimate success of the company will depend on how well it’s able to roll out its product across the country - particularly in more rural areas where high-rises are less common.
Another potential challenge is the fact that big-name providers like T-Mobile and Verizon are also buying into this Fixed Wireless Access model, though so far Starry has made great strides. It debuted on the New York Stock Exchange in 2022, and has continued to expand its services, including to serve Related Affordable housing communities in Denver.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
14% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2019
$125m
SERIES D
Jul 2018
$100m
SERIES C
Total funding: $288m
Company benefits
- Medical, dental, & vision, no employee contribution required
- Generous vacation policy
- 12 weeks of paid maternal and paternal leave
- Free gym
- Secure bike storage in our Boston office
Company HQ
Downtown Crossing, Boston, MA
Leadership
Chaitanya Kanojia
(Co-Founder & Board Member)Started their career at Product Genesis before founding Navic Networks, where they spent 11 years. Was then CEO of Aereo.
Alex Moullé-Berteaux
(Co-Founder & CEO)Previoulsy served as CMO and COO of the company. Member of the Board of Directors at Candela Medica and Member of the Board of Advisors at Bonfire.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 3 more jobs at Starry