Head of Design, Canary Technologies
$200-250k
Providing hospitality technology
Be an early applicant
Providing hospitality technology
101-200 employees
Be an early applicant
$200-250k
101-200 employees
Company mission
To help hoteliers thrive through innovative software solutions.
Role
Who you are
- 8+ years in Product Design with 3+ years leading teams directly. Experience operating in B2B or B2B2C SaaS preferred
- Portfolio demonstrating end-to-end systems thinking, exceptional product craft, and shipped work at scale across web and mobile
- Proven ability to recruit, develop, and retain diverse design talent. Strength in feedback, coaching, and org-building
- Strong partner to Product and Engineering. Comfortable in ambiguity, rapid iteration, and enterprise constraints
- Fluency in design systems, accessibility, UX research methods, and experimentation. Familiarity with analytics tools
- Excellent written and verbal communication. Able to align executives and cross-functional partners around crisp narratives and metrics
- Bonus: Experience in hospitality, payments, messaging, or mobile SDKs. Global or multi-brand experience across EMEA/APAC
What the job involves
- As Head of Design, you will set a compelling multi‑year design vision and turn bold ideas into durable outcomes that customers feel and the business can measure
- You’ll operate at the intersection of strategy and execution: creating clarity from ambiguity, rallying cross‑functional teams, and holding a high bar for craft, accessibility, and reliability
- You will treat our design portfolio like a business by owning the KPIs, making focused bets, and iterating quickly based on customer truth and data
- If you love raising the bar, inspiring teams, and shipping work that changes trajectories, this role is for you
- Own the end-to-end design strategy across product surfaces spanning Arrivals & Departures, Guest Communications, Payments, and Mobile
- Build, mentor, and manage a high-performing team of designers and researchers. Establish clear career paths and a strong design culture
- Define and evolve Canary’s design system and component libraries across web and mobile. Ensure consistency, quality, and velocity
- Partner with PM and Eng leads to shape problem definition, roadmap, and scoping for initiatives. Drive clarity and outcomes
- Raise quality through strong critique, design reviews, and mechanisms for usability, accessibility, and brand expression
- Lead research and discovery to deeply understand guest, staff, and enterprise stakeholder needs, translating insights into clear product decisions
- Collaborate with Enterprise and Customer Success teams to support chain-wide rollouts and brand standards for global hotel groups
- Establish operational practices for design planning, capacity, and measurement. Instrument the experience to quantify impact
- Represent Design in exec forums. Communicate strategy, tradeoffs, and results with clear narratives and artifacts
Our take
Embracing the modern era, Canary Technologies is dedicated to revolutionising the hotel industry through digital transformation. Pioneering the field with its mobile web-based Guest Management System and Digital Authorisation solutions, Canary aims to rid hotels of outdated technology, enhancing revenue streams by boosting staff productivity and delivering superior guest experiences.
Co-founders Harman and SJ, childhood friends turned business partners, bring a unique blend of expertise to the table, drawing from their extensive background in both hospitality and technology sectors. With the industry already on an upward trajectory, the post-pandemic landscape has further fueled the demand for their solutions, particularly their contactless check-in and checkout offerings.
Despite competition in the sector, Canary has secured significant funding led by Insight Partners, enabling rapid expansion and talent acquisition to meet the burgeoning demand for its innovative solutions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
59% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2025
$80m
SERIES D
Jun 2024
$50m
SERIES C
Total funding: $175.2m
Company benefits
- Our health insurance has you covered on day 1
- Flexible working hours
- Training and career development
- Regular team building events
- A travel stipend for when you stay at Canary hotels
- Internal promotions from within the team
- Kitchen stocked with fruit, snacks, coffee, and more
- We're a diverse and global team
Company HQ
SoMa, San Francisco, CA
Leadership
Harman Singh Narula
(Co-Founder & CEO)Previously founded a custom printed apparel company, The Shirt Guys, LLC. Worked in strategy for Citigroup and Starwood Hotels & Resorts Worldwide, Inc, and as a Management Consultant for Bain & Company.
Satjot "SJ" Sawhney
(Co-Founder & President)Previously co-founded Mobibolt, Inc and Tapfame before serving as Head of Product at the hospitality technology startup, Stayful.
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