Senior IT Systems Engineer, Canary Technologies
$160-180k
Providing hospitality technology
Open for applications
Providing hospitality technology
101-200 employees
Open for applications
$160-180k
101-200 employees
Company mission
To help hoteliers thrive through innovative software solutions.
Role
Who you are
- This role requires a strong background in IT systems as we work to improve Canary's systems and processes, in our efforts to scale the company. As an additional perk, you can be fully remote!
- Minimum of 6 years of experience in IT systems engineering
- Proficiency in system design, implementation, and troubleshooting across various IT environments
- Experience in a high growth organization or startup environment
- Strong knowledge of server and network infrastructure, including hardware, software, and cloud technologies such as Google Workspace, Google Cloud, Amazon Web Services
- Experienced with Apple and Microsoft Windows operating systems, hardware, and software
- Previous experience administering identity providers
- Previous experience in managing and administering a centralized MDM solution
- Continuously improve Canary’s security posture
- Willingness to travel to remote sites as required
What the job involves
- Canary Technologies is hiring a Senior IT Systems Engineer to join our Engineering team and enable our next phase of growth
- Serve as the primary IT point of contact and an escalation point
- Establish working relationships with internal teams to understand, prioritize, and effectively deliver IT support requests and projects
- Review and delegate high priority requests as required
- Troubleshoot and identify the root cause of complicated software and hardware issues to prevent repetition
- Establish processes and metrics to help identify areas of improvement, as well as celebrate the great work being done
- Perform hands-on fixes at the desktop level; installing and upgrading software and configuring systems and applications in collaboration with other IT team members
- Manage user access related to the onboarding and offboarding of team members
- Deliver new hire IT orientation
- Develop and contribute to knowledge base articles for end user reference
- Manage IT asset inventory and lifecycle management program
Our take
Embracing the modern era, Canary Technologies is dedicated to revolutionizing the hotel industry through digital transformation. Pioneering the field with its mobile web-based Guest Management System and Digital Authorization solutions, Canary aims to rid hotels of outdated technology, enhancing revenue streams by boosting staff productivity and delivering superior guest experiences.
Co-founders Harman and SJ, childhood friends turned business partners, bring a unique blend of expertise to the table, drawing from their extensive background in both hospitality and technology sectors. With the industry already on an upward trajectory, the post-pandemic landscape has further fueled the demand for their solutions, particularly their contactless check-in and checkout offerings.
Despite competition in the sector, Canary has secured significant funding led by F-Prime Capital, enabling rapid expansion and talent acquisition to meet the burgeoning demand for its innovative solutions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jun 2024
$50m
SERIES C
Oct 2022
$30m
SERIES B
Total funding: $95.2m
Company benefits
- Our health insurance has you covered on day 1
- Flexible working hours
- Training and career development
- Regular team building events
- A travel stipend for when you stay at Canary hotels
- Internal promotions from within the team
- Kitchen stocked with fruit, snacks, coffee, and more
- We're a diverse and global team
Company values
- We are open, honest & direct: We share what we believe, and we trust each other to do the same
- We do it today, not tomorrow: We pride ourselves on being first movers in our work and in the industry
- We are resourceful: We create more opportunities from what we have and celebrate innovative solutions over flashy ones
- We are true to ourselves: We bring our full selves to work and support each other’s strengths and experiences
- We care: We show up every day committed to achieving Canary's mission
- We make it happen: We relentlessly drive towards results and continually go the extra mile
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Harman Singh Narula
(Co-Founder & CEO)Previously founded a custom printed apparel company, The Shirt Guys, LLC. Worked in strategy for Citigroup and Starwood Hotels & Resorts Worldwide, Inc, and as a Management Consultant for Bain & Company.
Satjot "SJ" Sawhney
(Co-Founder)Previously co-founded Mobibolt, Inc and Tapfame before serving as Head of Product at the hospitality technology startup, Stayful.
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