Senior DevOps & Site Reliability Engineer, Appspace
Americas
Workspace management software
Be an early applicant
Workspace management software
201-500 employees
Be an early applicant
201-500 employees
Company mission
To help organizations connect their people, places, and spaces to create a workplace employees love.
Role
Who you are
- You are a problem-solver and an automator at heart
- Must have a passion for life-long learning
- 6+ years in DevOps or SRE roles, with a proven track record of bridging development and operations in complex cloud environments
- Extensive experience with Microsoft Azure (IaaS, PaaS, App Services, Networking) and/or Google Cloud Platform (GCP)
- Expert-level PowerShell and Python skills. Hands-on experience with Bicep or Terraform is required
- Strong background in Windows/Linux Server OS, Kubernetes (AKS/GKE), Helm, and container orchestration
- Familiarity with various middleware and PaaS technologies (e.g. Event Hub, Service Bus, CosmosDB, RabbitMQ, MongoDB, etc.)
- Expert-level troubleshooting and the ability to reason through complex process workflows to identify faults in large-scale platform environments
Desirable
- Experience with Atlassian suite (Jira, Confluence, Bitbucket)
- Experience with AI-driven log analysis or automated incident remediation
- Knowledge of database tuning (SQL Server, MySQL, MongoDB)
- Familiarity with compliance standards (SOC2, HIPAA, GDPR)
What the job involves
- Our Cloud Operations team is seeking a Senior DevOps & Site Reliability Engineer who will play a critical role in ensuring the reliability, performance, and scalability of our diverse SaaS applications
- This role is a specialized hybrid, bridging the gap between legacy VM-based architectures and modern cloud-native standards through aggressive automation and development-focused operations
- Unlike a traditional SRE, this role is deeply integrated with the software development lifecycle, focusing on the consolidation and optimization of platform operations
- You will be responsible for building the CI/CD frameworks, self-service tools, and AI-driven automation that allow our engineering teams to move faster while maintaining rock-solid stability
- Your mission is to maximize the ROI of our existing infrastructure by "automating away" manual toil
- On-call coverage will be required on a weekly rotation basis
- In this role, you will be the technical anchor for a global platform footprint that includes a mix of Azure IaaS/PaaS, Google Cloud Platform (GCP), Kubernetes, and various data platforms. Your day will consist of:
- Intelligent Automation & DevOps: Identifying manual "toil" and replacing it with automated workflows for monitoring, change management, and routine administration of large-scale VM environments to ensure a positive ROI
- AI-Enhanced Operations: Leading the integration of AI tools for automated code reviews, development frameworks, and predictive log analysis to drive departmental velocity and efficiency
- Scalable CI/CD & Provisioning: Designing and maintaining "self-service" deployment frameworks and CI/CD pipelines (GitHub Actions, Bamboo) using Infrastructure as Code (Bicep, Terraform)
- Strategic ROI Projects: Evaluating platform components to determine the most cost-effective path: automating the current state or migrating features to modern, shared architectures
- Unified Observability: Designing and maintaining a comprehensive observability stack across Azure and GCP (metrics, logs, traces) to identify performance bottlenecks and proactively address system defects
- Cross-Functional Collaboration: Partner with engineering, security and operations teams to ensure new features are "born" with reliability, security and automated delivery in mind; Ensure adherence to security best practices and compliance standards (SOC2, HIPAA, ISO 27001) and operational excellence with cost efficiency
- Root Cause Analysis & Forensics: Investigating complex performance defects by following log trails across web, application, and database tiers (SQL Server, MongoDB, MySQL)
- Governance & Security: Ensuring all platforms meet security standards (SOC2, HIPAA, ISO 27001) through automated policy enforcement across Azure and GCP
Our take
Founded back in 2002, Appspace has grown into something of a leader in the workplace experience field. What essentially started as an internal content management and digital signage toolkit has since expanded into an end-to-end workplace management platform that caters for both physical and digital co-working and communication.
The calibre of customers that Appspace serves says a lot about its status – Google, Meta, LinkedIn, Coca-Cola and Pfizer all use the platform. It’s to the company’s credit that it’s stayed abreast of changing needs in the workplace, and added to its product offering at opportune moments, either by developing its solutions or via strategic acquisitions.
Now that a blend of on-site, hybrid, and remote working is the norm, there’s a need for a single platform that ensures good employee (and customer) experiences, rather than companies using a host of distributed apps. It’s a need that Appspace is fulfilling well, as it continues to invest in product innovation.
Steph
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Company benefits
- Generous PTO
- Flexible work schedules
- Remote work opportunities
- Paid company holidays
- Appspace Quiet Fridays (No non-essential internal meetings scheduled)
- A casual dress work environment
Company HQ
Downtown, Tampa, FL
Leadership
Tony DiBenedetto
(Executive Chairman)They have served as the CEO of Appspace since 2020. Alongside this, they are the Founder of Think Big For Kids. Previously, they were an Executive Entrepreneur in Residence at Tampa Bay Wave and CEO at Concerto Cloud Services and Tribridge.
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