Senior Recruiter & People Operations Lead, Wellist
Consumer navigation program for healthcare patients
Open for applications
Consumer navigation program for healthcare patients
21-100 employees
Open for applications
21-100 employees
Company mission
To give healthcare clients the insights and tools they need to address actual human needs, resulting in improved patient satisfaction, outcomes and loyalty.
Role
Who you are
- We are looking for a high ownership operator who brings urgency, strong judgment, and the ability to run both hiring and core HR execution without constant oversight
- 4 to 7 plus years of recruiting experience with full cycle ownership required from screen through offer and close
- Strong sourcing skills and ability to build pipelines proactively
- Proven ability to manage multiple searches and drive hiring outcomes independently
- Experience operating with urgency and driving process
- Exposure to or interest in people operations or HR execution
- Strong communication and stakeholder management skills
- High attention to detail and strong operational discipline
- Sound judgment and ability to handle sensitive situations with discretion
- Comfort in high growth, fast moving environments
What the job involves
- As our Senior Recruiter & People Operations Lead, you will play a mission critical role in building the team behind our growth
- You will own hiring end to end, driving speed, quality, and consistency across every search, while ensuring our core people operations run smoothly day to day
- This role is 80% recruiting and 20% people operations and is designed for a tenured, full cycle recruiter who thrives in fast moving environments and wants to expand their scope as their role evolves over time
- Own end to end recruiting across roles from kickoff through offer, negotiation, and close
- Partner closely with hiring managers to align on role scope, candidate quality, and hiring decisions
- Proactively source and build high quality pipelines, not just manage inbound
- Drive hiring processes forward with urgency by ensuring interviews, feedback, and decisions happen quickly
- Own candidate relationships end to end and be onsite as needed to support final interviews and deliver a high-quality candidate experience
- Use data and judgment to improve funnel conversion, speed, and quality of hire
- Own onboarding and offboarding processes, ensuring a smooth and consistent employee experience from day one through transition
- Serve as the go-to for day-to-day HR needs, answering questions and resolving issues quickly
- Manage HR systems, documentation, and compliance, including coordination with external partners such as our PEO
- Run key processes such as time and attendance reporting, performance reviews, and open enrollment with strong organization and follow through
- Support employee culture and engagement through coordination of team events, internal communications, and day-to-day employee experience initiatives
- Design and implement adhoc HR programs to support scalability and ensure an outstanding employee experience
- 3 months in:
- You are consistently sourcing strong candidate pipelines and independently running full-cycle recruiting. Hiring processes are fast (≤2 weeks), organized, and aligned, with engaged candidates. Onboarding and HR ops are responsive and well managed
- 6 months in:
- You are managing multiple searches with strong results. Hiring managers trust you to run end-to-end processes efficiently. Core people ops (onboarding, performance, employee support) run smoothly and reliably
- 12 months in:
- Hiring is predictable, efficient, and high quality. Processes and tools are improved. You have successfully executed a full annual people ops cycle. HR operations are seamless, with strong trust from employees and managers
Our take
Achieving success as a healthcare provider requires patients to receive the best healthcare possible. But this is commonly stunted by a one-size-fits-all approach. Neither patients, families, nor caregivers have the tools to achieve personalized healthcare experiences. This ultimately leads to unsatisfied patients and missed growth opportunities for healthcare providers.
To help with this, Wellist provides a consumer navigation program for healthcare patients, families, and caregivers. This provides them with a digital education platform, communication tools, vetted support services, and the necessary communication mediums for maximizing the care quality that patients receive.
Whilst many startups within the healthcare sector are leveraging cutting-edge tech such as AI and automation to improve care quality, Wellist has actually taken a step back. It focusses instead on the tools and resources needed for better healthcare. This unique approach enables it to both stand out and supply value for all parties in the healthcare ecosystem.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Nov 2019
$3.5m
LATE VC
May 2018
$10m
SERIES A
Total funding: $14m
Company benefits
- 10 medical plan options from Blue Cross Blue Shield of Massachusetts (BCBSMA)
- Dental and vision plans through BCBSMA
- 401K with 3% employer contribution
- Life and disability plans
- Generous PTO, flex holidays and sick time
- Parental, marriage and bereavement leave
- Fitness reimbursements
- Tech allowance
Company HQ
South of Washington, Boston, MA
Leadership
Ashley Reid
(Founder & CEO)Senior Manager of Global Transformation and Strategy Advisor for Philips Healthcare from 2009 to 2013. Experience as Member of the Board of Advisors for MassChallenge Healthtech.
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