Technical Program Manager, Harvey

• 8+ years of experience in technical program management, with a track record of driving large, ambiguous, multi-quarter platform or infrastructure programs to completion at scale
• Deep technical fluency in core platform and infrastructure domains: cloud platforms (AWS, Azure, GCP), Kubernetes, databases, networking, observability, CI/CD, and platform/service frameworks. You don't need to write production code, but you read system designs critically and push back substantively
• Experience driving at least one of: a cloud migration at scale, a major infrastructure cost program with measurable financial impact, an internal platform buildout, or a comparably large horizontal platform/infrastructure initiative
• Demonstrated ability to lead and influence senior engineering stakeholders, including Staff+ ICs, engineering managers, and executive sponsors, without direct authority
• Excellent written and verbal communication, with a particular ability to distill complex technical tradeoffs into crisp narratives for exec audiences and across functions
• A track record of building durable mechanisms (review forums, metrics, operating cadences) that outlive any individual program and scale with the org
• Comfort with ambiguity. You're energized by problems that aren't yet well-defined and where the first step is to scope the problem itself
• Bachelor's degree in Computer Science, Engineering, or related technical field

Desirable

• We are looking for a Staff Technical Program Manager, Platform & Infrastructure to drive Harvey's most critical platform and infrastructure programs as the business scales
• You will be the connective tissue across Core Infrastructure, Backend Platform, and product engineering teams, and cross-functional teams such as Security and Finance, owning the multi-quarter horizontal initiatives that define how Harvey scales: cloud migrations, cost optimization, capacity and performance planning, BYOC, and the buildout of Harvey's internal platform foundations
• You will be going deep technically with senior platform and infrastructure engineers, aligning EMs and execs around durable plans, and driving programs from ambiguous mandate through measurable delivery
• Own end-to-end execution of Harvey's most strategic platform & infrastructure programs, including cloud migrations, infrastructure cost optimization, capacity planning, BYOC, and the buildout of the new Backend Platform team's foundations, partnering deeply with Infra and Platform leadership
• Lead Harvey's infrastructure cost program: establish ownership, accountability, and reporting mechanisms across engineering teams; partner with Finance on forecasting and unit economics
• Drive horizontal platform & infrastructure initiatives end-to-end, coordinating across engineering, security, and GTM teams as needed to unblock execution and align stakeholders
• Own structured engagement with strategic external vendors (AWS, Azure, OpenAI, Anthropic), including capacity commitments, contract optimization, escalation paths, and joint planning
• Define, measure, and report on platform & infrastructure health metrics (cost, capacity headroom, migration progress, platform adoption, reliability SLOs), and hold the org accountable for sustained improvement
• Identify systemic gaps in platform maturity, infrastructure planning, capacity, and observability; convert findings into structured multi-quarter roadmaps with clear owners, milestones, and risk surfacing
• Run the operating cadence for platform & infrastructure programs: working groups, steering reviews, exec readouts, and risk reviews. Make program status legible to leadership without creating overhead for engineering teams
• Partner with senior ICs and EMs to evaluate architectural tradeoffs, sequence dependencies across teams, and unblock execution when programs hit friction