Principal, Credit Risk Strategy, Toast
$101-205k
Salary dependent on location
Point of sale and management system for restaurants
Be an early applicant
Point of sale and management system for restaurants
1001+ employees
Be an early applicant
$101-205k
Salary dependent on location
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- 8+ years of experience in credit risk strategy, analytics, or portfolio management, ideally within fintech, SMB lending, or financial services
- Masters Degree or higher in a quantitative field (Mathematics / Statistics / Economics / Finance / Operations Research, etc)
- Proven track record in managing and scaling lending products across lifecycle stages
- Strong proficiency in statistical/analytical tools (SQL, Python, R, SAS, or similar) and data visualization tools (Tableau, Hex, or similar)
- Experience with credit risk analytics/modeling, stress testing, and portfolio management
- Proficient verbal and written communication skills for interpreting analytic results to technical and non-technical audiences
- Exceptional problem-solving and critical-thinking ability
- Strong communication skills with the ability to influence stakeholders across all levels
- Leadership presence with experience mentoring analysts or leading cross-functional initiatives
What the job involves
- The Fintech Risk team at Toast is responsible for driving risk informed growth for the rapidly expanding Toast Fintech line of business
- We are seeking a Principal Credit Risk Analyst to lead the evaluation, monitoring, and optimization of credit risk across our lending portfolio
- This role will be critical in balancing growth opportunities with prudent risk management, ensuring sustainable performance of both existing and new lending products
- You’ll leverage data, advanced analytics, and cross-functional collaboration to shape how Toast assesses and manages credit risk
- Your work will directly influence product design, portfolio performance, and the financial health of our merchant partners
- Credit Risk Strategy & Portfolio Management
- Lead the design and execution of Toast’s credit risk strategy across multiple lending products and lifecycle stages
- Develop and refine risk frameworks, policies, and performance metrics that balance growth and credit quality
- Monitor and interpret portfolio performance, identifying emerging risks, opportunities, and portfolio optimization levers
- Product Growth & Innovation
- Partner with Product, Finance, Data Science, and Operations to launch and scale new lending products responsibly
- Define credit strategies that align with growth targets while maintaining risk appetite
- Support pricing, underwriting, and account management strategies to optimize customer acquisition and retention
- Analytics & Decisioning
- Build and enhance risk models (scorecards, forecasting, loss models) leveraging advanced analytics
- Perform deep-dive portfolio analyses to support data-driven decision-making
- Evaluate external data sources, credit bureaus, and alternative data providers to strengthen risk assessment
- Governance & Reporting & Leadership
- Ensure alignment with regulatory requirements and internal risk management frameworks
- Deliver clear, actionable insights to senior leadership and governance committees
- Represent the Fintech Risk team as a thought leader, mentoring analysts and influencing decision-making across the organization
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based, customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs from having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company HQ
Fort Point Channel Landmark District, Boston, MA
Leadership
Steve Fredette
(Co-Founder & President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(Co-Founder & CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(Co-Founder & CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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