Lead DevOps Engineer, Salesforce
$165.6-265.2k
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
$165.6-265.2k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- We are currently hiring a DevOps Engineer with expertise in automating and operating critically important, web-scale distributed systems in the public cloud
- 6+ years work experience in a DevOps or similar role. 1+ year of experience as a Technical Lead
- A related technical degree required
- Analytical & problem solving skills, ability to communicate ideas clearly
- Scope work, management of backlog and predictability of project delivery
- Fluency in one or more scripting languages such as Python or Golang
- Experience with Containers and orchestration services like Kubernetes, Docker etc
- Proven understanding and work experience with fundamental network technologies like DNS, Load Balancing, SSL, TCP/IP, and HTTP
- Experience in configuration management technologies such as Puppet and Terraform
- In depth experience in delivering and operating services in AWS or another cloud PaaS provider
- Proven understanding of how to configuration, deployment, management and maintenance of large cloud-hosted systems; including auto-scaling, monitoring, performance tuning, troubleshooting and disaster recovery
- Proficiency with source control, continuous integration, and testing pipelines
- Excellent communication and collaboration abilities, with a strong focus on partnership
Desirable
- Working experience and knowledge of Content Delivery Networks
- In-depth, hands-on experience with Linux, networking, server, and cloud architectures
- Understand cloud security and standard methodologies.
What the job involves
- In this role, you will be part of the team responsible for the automation and operation of our Content Delivery Network (CDN) services, ensuring that Salesforce applications are delivered securely and performant to our enterprise customers
- You will be a Service Owner and a Technical Leader for DevOps, with a focus on automation and operations, of the Content Delivery Services for Salesforce
- Work multi-functionally with engineers, product managers, and external partners on the deployment, operations, automation, monitoring, and continuous improvement of the services
- Lead by example in delivering high-quality product/service and a premium customer experience
- Provide guidance into long-range platform requirements and operational guidelines, with a focus on automation, and continuous improvement of Platform Service Composability and availability
- Own and improve standard processes/methodologies for provisioning, application scaling, configuration management, capacity planning, monitoring, etc. to improve organization-wide insight into how distributed systems interact and perform in production
- Laser focus on customer success. Analyze and comprehend how customers are using the platform and help drive continuous improvement of the offering based on that
- Own daily operational goals and critical metrics with the team
- Continuously raise our standard of engineering excellence by implementing standard processes for coding, testing, and deployment
- Participate in the team’s on-call rotation to address sophisticated problems in real-time and keep services operational and highly available
- Mentor and guide team members
- Championing a culture and work environment that promotes diversity and inclusion
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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