Data Director, Monzo
Personalisation
£160-190k
+ Stock Options
More information about location
Digital-only bank platform and marketplace
Be an early applicant
Digital-only bank platform and marketplace
1001+ employees
Be an early applicant
£160-190k
+ Stock Options
More information about location
1001+ employees
Company mission
To build a new kind of bank that makes money work for everyone.
Role
Who you are
- You have multiple years of experience in a hands on data role in the past and have now been leading data and ML teams in customer facing, product oriented roles
- As well as managing high-performing teams, you have built teams from the ground up within a fast-growing environment
- You consider yourself an empathetic leader and have experience managing multiple data individual contributors and data managers and you really enjoy that part of the job
- You’re as comfortable getting hands-on as well as taking a step back and thinking strategically and proactively identifying opportunities
- You have experience working together and collaborating with senior business stakeholders
- You have experience leading a full stack data team, including Machine Learning Engineers, Data Scientists, Analytics Engineers and Analysts
- You have experience managing data managers
What the job involves
- We’re aiming to be the app where our customers' financial lives are centered and they can get full transparency, visibility and control over their money
- This role is fundamental to achieving this mission and making money work for everyone
- You’ll build the foundations and collaborate on building systems that enable a personalised financial experience, leveraging machine learning to improve our search, discovery, and personalisation features
- You will be responsible for partnering with senior stakeholders across Product, Engineering and Business disciplines to develop evidence-driven solutions to important problems
- You will apply your leadership experience and data expertise to solve complex business challenges, help drive decision-making (at squad and leadership level) and develop data products (where appropriate) that will improve our products
- You will lead a team of high performing, cross functional data professionals
- You will also be part of the wider data leadership group and help shape the role that data plays across the company
- Establish yourself as a trusted member of the data and product senior leadership teams with the capacity for getting things done and to enable better decision making
- Bring data leadership and rigour to the data team, and build a strategic understanding of the business while structuring complex projects to bring them to life
- Set the data strategy for a whole product area which will help us to build one of the best user experiences in the financial industry
- Help your team to focus and to prioritise for highest impact initiatives for the business
- Effectively manage stakeholder relationships and expectations across various functions like engineering, product, operations and first and second lines of defence
- Develop and further scale a high performing team of data professionals across a wide range of data capabilities
- Coach managers and individual contributors, helping them to grow professionally and personally
Application process
- Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions!
- 30 minute recruiter call
- 45 minute call with the hiring manager
- 4 x 1-hour video calls with various team members, including the general manager for Financial Crime
- A meet and greet with a Monzo Executive Committee member
- Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process
Salary benchmarks
Our take
Monzo is a challenger bank that fully operates online and offers a full range of current, savings, business accounts, and more. The speed of the challenger banks to provide a great experience has been impressive, and the number of competitors appearing has proven the consumer desire for innovation.
Monzo remains one of the popular online banks, with more than 6 million customer active users. The company faces competition as more traditional banks, such as Goldman Sachs and JP Morgan, have launched their own digital banks. However, the new technologies that the company is built on enable it to expand quickly (with fewer issues) than the incumbent players' offerings.
With an increasing amount of people switching banks, the company's ever-expanding suite of banking and financial services (such as its buy-now-pay-later offering) has resulted in Monzo receiving the second-highest net switching gains among digital challenger banks (just behind Starling).
After setting U.S. expansion plans aside in 2020, the company launched in the U.S. market in early 2022, partnering with Sutton Bank to provide its U.S. accounts. After several years focused on narrowing its losses, Monzo hit profitability in the first two months of 2023. In the same year, 2 million new customers joined, tallying its customer base at 9 million in 2024.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 18 rounds)
May 2024
$190m
LATE VC
Mar 2024
$428.8m
LATE VC
Total funding: $1.9bn
Company benefits
- Yearly Salary Review + Proactive pay increases to reflect growing responsibilities + Share options
- Flexible working hours
- Work From Home Opportunities + we'll pay for any equipment you need to do your job
- 24 days holiday a year, plus bank holidays
- Paid sick leave for both physical & mental health + Health insurance via AXA or Vitality + Additional health insurance through Medicash
- Employee Assistance Programme
- Learning budget of £1,000 a year
- Aviva Pension Scheme + 4% Employer Contribution
- Paid maternity, paternity, adoption or shared parental leave (after 13 weeks of employment)
- 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid)
- 3 months of secondary caregiver leave at 100% pay
- Unum Life Insurance
- Access to fertility and family-forming health benefits via Fertifa
- Abellio Season Travel Tickets + Cycle-to-Work Scheme
Company values
- Be hard on problems, not people 🙌 We create supportive communities to help people thrive.
- Make a difference 🚀 We solve real problems, working on things that have the biggest impact for our customers and each other.
- Help everyone belong 🤗 We’re building a bank for everyone. We embrace differences and make sure everyone feels welcome.
- Think customer first; grow Monzo safely 🥕 We always do what's best for customers. It's the right thing to do and the safest way to grow.
- Default to transparency 🎤 We’re open with each other and customers unless we have good reason not to be.
- Think big, start small, own it 🌲 We’re ambitious and shoot for the moon, working iteratively to get the best results.
Company HQ
City of London, London, UK
Articles
Leadership
Jonas Templestein
(CTO)Founder of HipDial. Former Software Engineer at Starling Bank.
People progressing
Joined in the Customer Operations team. Moved to be a Financial Crime Analyst after 5 months. Then moved again to be a Business Analyst after 2.5 years. Currently working as a Senior Product Manager.
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