Senior UX Researcher, GetYourGuide

• 5+ years of leading research in an applied setting
• 3+ years of recent experience owning and driving independent in-house research
• Track record as a researcher responsible for at least 2 verticals with high complexity and ambiguity, resulting in measurable impact
• Previous experience in and/or a strong motivation for the B2B space
• Strong collaboration and stakeholder management skills
• Experience communicating with multiple levels of stakeholders, including senior leadership
• Excellent written and verbal communication skills in English

Desirable

• The UX Research team aims to understand all our users, solve their problems, and maximize their trust
• In the Supplier product area, you empower teams to create seamless experiences for travel businesses, helping them attract traffic, stand out, and deliver unforgettable experiences for Travelers
• Lead UX Research for the Supplier product area, including 5+ vertical teams
• Drive foundational research that shapes the overall Supplier vision and strategy
• Develop relationships, strategize, and collaborate with cross-functional stakeholders and leads across UX, Product Management, Engineering, Data Analytics, Strategy, and Marketing to problem-solve and examine user experiences, customer journeys, user needs, and jobs to be done, end-to-end
• Consult UX and product teams to execute their own tactical research
• Uphold a high standard of quality research, employing a wide range of methods along a cyclical process from initial stakeholder engagement and prioritization to insight activation