ZoomAI DevOps Engineer, Zoom

$87.6-186k

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value

AWS

Docker

Kubernetes

Python

Linux

ELK

Jenkins

Ansible

Prometheus

Grafana

Sagemaker

Zoom

Git

Junior, Mid and Senior level

San Francisco Bay Area

Office located in San Jose, CA

Work platform for human connection

Job no longer available

Work platform for human connection

1001+ employees

B2CB2BCommunicationTelecommunicationsVideo

Job no longer available

$87.6-186k

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value

AWS

Docker

Kubernetes

Python

Linux

ELK

Jenkins

Ansible

Prometheus

Grafana

Sagemaker

Zoom

Git

Junior, Mid and Senior level

San Francisco Bay Area

Office located in San Jose, CA

1001+ employees

B2CB2BCommunicationTelecommunicationsVideo

Company mission

To help people connect, collaborate, and get more work done, together.

Job

Company

Role

Who you are

Have hands-on expertise in AWS SageMaker and AWS Bedrock
Demonstrate experience in Kubernetes and Docker
Show skills in using Git, Jenkins, ArgoCD, and other DevOps tools
Bring expertise in Prometheus, Grafana, ELK Stack, and related monitoring tools
Have strong programming skills in Python, Shell, and other scripting languages
Own experience in writing and managing Ansible Playbooks and working with Ansible Tower
Exhibit deep understanding of Linux systems and shell environments
Carry experience with AWS cloud infrastructure

What the job involves

As a Zoom Gateway DevOps Engineer, you can expect to work on high-impact, large-scale systems that support ZoomAI and Machine Learning services
You'll be part of a fast-moving, technically advanced team focused on building and maintaining highly available (99.999%) services
This is a hands-on role with opportunities to grow, innovate, and contribute to Zoom’s cutting-edge AI initiatives
The Zoom Gateway DevOps team is a collaborative, fast-paced group focused on enabling scalable, reliable, and secure infrastructure for ZoomAI and Machine Learning services
With a mix of experienced and early-career engineers, the team fosters an open environment. You'll see knowledge sharing, innovation, and hands-on problem solving are part of the everyday culture
Maintaining ZoomAI services’ release deployment and maintenance
Designing and implement zero-downtime Zoom services (99.999%)
Developing CI/CD automation to maintain a scalable architecture
Working closely with developers
Automating monitoring metrics, identify and troubleshoot service issues

Application process

End Date: November 14, 2025

Our take

Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.

Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.

To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

7% employee growth in 12 months

Glassdoor (3.7)

Trustpilot (1.3)

Company

Funding (last 2 of 5 rounds)

Jan 2017

$100m

SERIES D

Feb 2015

$30m

SERIES C

Total funding: $148.5m

Company benefits

Work from home opportunities
Retirement benefits
My-Time-Off (MTO), an extended vacation policy
Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
Employer Matching of Charitable contributions up to $500 USD equivalent/year
Annual Zoom Store Allowance
Business Travel Accident Insurance

Company HQ

Downtown San Jose, San Jose, CA

Leadership

Eric Yuan

(CEO & Founder)

Previously VP Engineering at Cisco and WebEx.

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