Sales Development Representative, Jobber
+ Stock options
Job tracking & customer management
Open for applications
Job tracking & customer management
501-1000 employees
Open for applications
+ Stock options
501-1000 employees
Company mission
To help small business owners move more efficiently, survive changes in the economy, support their families and communities, and WIN at creating something on their own.
Role
Who you are
- Previous success in sales. If you were a top performer in selling cell phones, electronics, or other tech, or a retail star - this position is for you
- To be a self-starter. The SDR will likely dial over 100 calls per day to effectively support the sales process. We need someone who is energized by moving fast, not depleted by it
- To be incredibly driven and tenacious. In sales, not every customer will say yes or be interested in what you have to say. We need you to dust off your jeans and get right back in the saddle...quickly
- To collaborate. The SDR must establish strong relationships quickly and work with the Sales team to understand what is and isn’t working
- To be adaptable. We’re an agile company and we need people who are able to pivot and change directions when required
- To be a strong and confident communicator. You have the ability to actively listen and converse with our customers, and get a true understanding of who they are and what they need
What the job involves
- Our Sales team gains an understanding of who our customers are, what their businesses do, and how Jobber can help them succeed, to turn leads into advocates
- This team is one that celebrates the wins, motivates each other over the losses, and challenges each other to do better every day. You’ll have regular 1:1’s with your manager which focus on performance, coaching, and long-term development, with consistent feedback on how you can continue to grow
- This is a target based role where you will be working towards achieving daily and monthly KPIs, and have the opportunity to compete in both monthly and quarterly contests (Spifs)
- Reporting to a Manager, Sales Development, the Sales Development Representative (SDR) is often the first touch point for potential customers, so making a good impression is paramount
- You'll be qualifying leads of businesses that started a trial of our software to better understand whether we are able to help and support their business. It's important that you are able to generate excitement and build value for the next step of them speaking with the Account Executives who will champion the relationship
- Connect with potential customers through a variety of inputs (phone, text, email)
- Work with members of the Account Executive (AE) team to provide the best customer experience and exposure to the Jobber product
- Be open to giving and receiving feedback on a consistent basis to grow yourself and those around you
- Track key information in Salesforce for follow-up and analytics
- Have dedicated time to participate in learning opportunities and self-guided work to further your sales skills and development
- To best help our customers, we're looking to make sure we have coverage across all our hours and days we're open, which is Monday to Thursday from 6 am MT to 8 pm MT, then Fridays to Sunday from 6 am MT to 6 pm MT. This role will require a non-standard shift of either:
- Sunday to Thursday, day shift
- Monday to Friday late shift (1pm-10pm ET / 11am -8pm MT / 10am-7pm PT)
- Tuesday to Saturday, day shift
Our take
For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.
Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 200,000 professionals.
What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Jan 2023
$100m
SERIES D
Jan 2021
$60m
GROWTH EQUITY VC
Total funding: $185.8m
Company benefits
- Health, dental, vision, and paramedical for both mind and body, life and travel insurance, and an employee assistance program.
- Health spending and wellness accounts to help with expenses not covered by traditional benefits.
- Equity and RRSP matching of up to 3% of your annual salary.
- Your birthday off!
- Parental leave—complete with top-ups for up to 8 weeks.
- Monthly snack box program with plenty of options for that afternoon pick-me-up.
- Bi-weekly all company stand-ups, quarterly hackathons and town halls, and yearly all-hands professional development sessions.
- Continuous 1:1’s and honest feedback.
- A team of humble and supportive group of Jobberinos who give a sh*t about the work they’re doing.
- Opportunity to have a 1:1 session with one of our Development Coaches, take advantage of our in-house suite of learning opportunities, and build out your personal development plans.
- Hybrid work model.
- Work in either our Edmonton or Toronto office, remotely from anywhere in Canada or the US, or a combination of both.
- Monthly home office allowance and a one-time stipend to help equip your home office.
Company HQ
Downtown, Edmonton, AB
Articles
Leadership
Sam Pillar
(CEO)Former Freelance Software Developer. Previously a Business Analyst and Management Consultant at CGI.
Forrest Zeisler
(CTO)Experienced Developer, with a degree in Engineering from the University of Alberta.
Salary benchmarks
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