Senior Advisory Solution Architect, ServiceNow
Moveworks
$168.8-278.5k
+ equity (when applicable) + variable/incentive compensation
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$168.8-278.5k
+ equity (when applicable) + variable/incentive compensation
1001+ employees
Company mission
To transform IT to revolutionize the enterprise.
Role
Who you are
- If you possess a strong technical background, enjoy scaling impact through the enablement of others, and have a fervent enthusiasm for tackling our most ambitious strategic challenges, then this is a unique opportunity to be at the forefront of the Conversational AI landscape
- Seasoned professional with 10+ years of hands-on experience in pre-sales customer-facing technical roles (post sales experience nice to have)
- Proven track record of providing exceptional support to large enterprises with a workforce of over 20,000 employees, delivering impactful solutions
- Adept at identifying areas for improvement and scaling operations across presales organizations to maximize efficiency and effectiveness
- Innovative mindset with a genuine passion for crafting cutting-edge technical solutions that push the boundaries of what's possible
- Demonstrated expertise in successfully delivering proof-of-concepts, showcasing the practical application of technical solutions
- Experience working with enterprise systems such as ITSMs, ERPs, HCMs, and CRMs
- Highly skilled in utilizing REST APIs and adept at reading documentation to effectively query new endpoints and drive integrations
- Proficient in a diverse range of programming languages in order to support a wide range of integration conversations (examples include Python, Java, Javascript, and/or scripting languages like Powershell or Bash)
- Familiarity with both Linux and Windows environments in order to address on-premise installations, complemented by experience with command-line tools
- Bachelor’s degree in Computer Science, Engineering, or a related technical field
- Exemplary presentation and communication skills, capable of conveying complex technical concepts with clarity and confidence
- Proven ability to lead and drive large-scale cross-functional projects, ensuring seamless collaboration and successful project outcomes
- Effective at communicating deep technical insights to a diverse audience, ranging from developers and administrators to senior executives
- Enthusiastic about understanding customers' unique use cases, identifying gaps, and tenaciously resolving issues, regardless of complexity
- Comfortable and articulate in discussions with both technical professionals and senior leadership, adapting communication to suit the audience
- Added benefit if experienced with Conversational AI technologies
What the job involves
- We are currently seeking an exceptional and motivated Solution Architect to join our dynamic presales team. As a Solution Architect, you will play a pivotal role in driving the growth and success of our organization by leveraging your technical expertise to enhance our business scalability. In this position, you will be a guiding technical force, equipped with a profound understanding of the Moveworks platform
- Your efforts will be directed towards spearheading impactful initiatives that drive growth across the business, while also identifying opportunities to disseminate your insights across the presales team
- Your role will encompass crafting customized solutions, developing compelling proof-of-concepts, creating in-depth presentation materials, and leading cross-functional projects aimed at securing enterprise-level clients
- Collaborate closely with the sales and presales engineering teams to provide unwavering support for strategic initiatives
- Leverage your technical expertise to build innovative solutions to solve our customers' business problems
- Collaborate directly with architects, developers, administrators, and other technical points of contacts at our customers to achieve a technical win
- Conduct interactive workshops with customers to identify existing issues and propose well-crafted solutions for future enhancements
- Lead the coordination of proof-of-concepts with strategic customers, ensuring precise identification of requirements and successful delivery on their success criteria
- Develop comprehensive materials that empower the presales team to operate more efficiently and effectively, fostering reusability and knowledge sharing
- Establish yourself as the go-to subject matter expert on a specific topic within the presales organization, driving knowledge and expertise to new heights
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7,700 customers, including 85% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in the upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15B, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Generous family leave
- Matched donations
- Annual learning stipends
- Flexible PTO
- Competitive retirement plan
- Paid volunteer time
Company HQ
Santa Clara, CA
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