Senior Product Deployment Strategist, Persona
$120-150k
+ Equity
Identity verification infrastructure solution
Job no longer available
Identity verification infrastructure solution
501-1000 employees
Job no longer available
$120-150k
+ Equity
501-1000 employees
Company mission
To humanize online identity by helping companies verify that their users are who they say they are.
Role
Who you are
- Someone with 3+ years of experience in consulting, professional services, customer success or an equivalent role
- Expertise: You have a proven track record of solving complex challenges and driving innovation in your field
- Technical aptitude: You have a proven ability to grasp complex technical concepts quickly (technical background a plus!)
- Strong interpersonal skills: You have a history of building and maintaining strong relationships with clients and executives
- Empathy: You can effectively navigate and balance the needs of multiple stakeholders, and build an environment where others feel understood
- Outstanding verbal and written communication skills: You can effectively convey complex concepts persuasively to different audiences
- A growth mindset: You actively seek out learning opportunities, embrace feedback, and contribute to a culture of continuous improvement and collaboration
- Willingness to travel up to 25% of the time for customer engagements
What the job involves
- As a Product Deployment Strategist, you'll partner with teams within Post-Sales, Product Management, Engineering and other Product Deployment Strategists to become a trusted advisor for a portfolio of growing customers, and help shape how our customers use our product
- Customer leadership: You’ll be responsible for the ultimate success of our relationship with our customers throughout onboarding, implementation, launch, post-launch, adoption, expansion, and renewal
- Product experience: You’ll master Persona’s platform, and consult customers on how to leverage the products’ capabilties
- Impactful contributions: You will directly inform Persona’s product roadmap and go-to-market strategy by deeply understanding customer use cases and their business initiatives to optimize Persona usage and introduce new product and use case ideas
- Ownership: You’ll grow to own the customer relationship with large organizations, serving as a trusted advisor to executive and senior leadership across various functions
Our take
Persona enables businesses to verify customer identities, fostering trust in online interactions and aiding in age verification, fraud prevention and account recovery. It offers a comprehensive suite of automated identity verification components with worldwide coverage that can be configured, branded and themed to create custom-tailored flows for any use case.
Businesses and governmental organizations can access Persona’s platform via an API, which supports various documents from government-issued IDs to biometrics, ensuring customers are who they claim to be. Persona’s platform also collects passive signals such as a user’s device, location and behavioural patterns to provide a more holistic risk profile, beneficial in financial and insurance contexts.
An impressive partnership with MDT saw Persona enable credit unions to adjust their identity verification flows in real-time, strengthening fraud prevention. The company continues to attract funding which supports the scaling of its offerings and reach. In fact, in 2025, it reached a $2 billion valuation, which showcases the success it has had.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2025
$200m
SERIES D
Sep 2021
$150m
SERIES C
Total funding: $417.6m
Company benefits
- Professional Development
- Catered meals
- Wellness benefit
- 401(k)
- Unlimited time off
- Parental benefits
- Mental health
- Health and wellness
- Bevsday (free drink on Wednesday)
- Family planning
Company HQ
SoMa, San Francisco, CA
Leadership
Rick Song
(CEO & Co-founder)Bachelor's in Computer Science, Maths, Economics at Rice University. KPCB Engineering Fellow, then Engineer at Square.
Charles Yeh
(CTO & Co-founder)Studied Computer Science at Brown. Software Engineer at Zynga, and Technical Lead at Dropbox.
Salary benchmarks
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