Business Operations Analyst, Spotify
$64.9-92.7k
Plus equity
More information about location
Commercial music streaming service
Job no longer available
Commercial music streaming service
1001+ employees
Job no longer available
$64.9-92.7k
Plus equity
More information about location
1001+ employees
Company mission
To unlock the potential of human creativity—by giving a million creative artists the opportunity to live off their art and billions of fans the opportunity to enjoy and be inspired by it
Role
Who you are
- Bachelor’s degree, preferably in Sales, Advertising, Marketing, or Business
- 3+ years of experience managing digital campaigns, with a high degree of independence and passion for the digital landscape
- Experience with growth companies in high technology, advertising sales, music or entertainment industries
- You have an “efficiency” mindset. Applying past experience and expertise to find a better way to do things to enable sales support to focus on running the business while providing white glove customer service
- Strong problem solver with conceptual thinking abilities and outstanding attention to detail; project management, change management and business improvement/readiness experience
- Experienced working directly with sales functions and with multiple business groups that support a revenue based organization
- Collaborative, flexible and have an open working style, with an ability to establish and maintain trust and credibility, and influence outcomes
- Ability to handle and self-manage involvement in multiple concurrent projects with varying priorities
- Demonstrated comfort working in a highly dynamic environment, able to anticipate change and move projects quickly through the cycle to execution
- Possess strong relationships with internal and external partner teams
- Exceptional verbal and written communication with strong interpersonal and leadership skills
- You believe in the power of teamwork, and are a team player
- Experience working within CRMs, Order Management Systems, ad servers and other digital media tech systems
- Experienced with tools such as Excel and Powerpoint
What the job involves
- We are looking for an outstanding Business Operations Analyst that will join our fast-paced, high impact Business Operations Team
- We are looking for someone that will be responsible for ensuring accurate and timely delivery reporting, identifying areas of improvement and assisting with the project management of key results for the global sales support team
- You will work with collaborators in finance, sales, sales support, and sales ops on a regular basis
- Report and assess weekly campaign performance for large executions and deals
- Ensure accurate and timely reporting of campaign delivery to Accounting team
- Analyze and review Insertion Orders and other sales agreements to ensure adherence and enforcement with policies and contract terms
- Verify sales opportunities in Global CRM & Order Management System for completeness & alignment with delivery metrics
- Support special projects, system implementations and improvements as well as perform ad hoc analyses
- Develop operational processes that ensure the accuracy and completeness of financial reporting, and work with Biz Ops teams to automate various elements to ensure long-term scalability for new revenue streams
- Collaborate with key partners and assist in month end close analysis
- Collaborate in close partnership with key collaborators and cross-functional partners on all project requirements, inclusive of Sales, P&I, Ad Ops, Finance, Compliance and Marketing
- Attend regular status meetings with cross-functional teams
- Support the execution of key improvement initiatives using data-driven insights to deliver positive customer outcomes
- Rigorously handle project scope to ensure commitments are achieved within agreed upon parameters and deadlines
- Report to Senior Manager, Operations
Our take
Spotify was founded in an attempt to combat the rampant music piracy that was causing significant harm to the industry. The company has since taken music streaming mainstream and now has 180m+ paying subscribers across the world.
With features that include a highly accessible interface and a vast catalogue of artists, Spotify's strong brand has been able to maintain growth in spite of fierce competition from deep-pocketed rivals like Amazon and Apple. The company has achieved this by making smart acquisitions to move into other verticals to strengthen its offerings, especially podcasting, by acquiring Gimlet Media, Anchor and Parcast.
Spotify's future plans include rapid growth with a goal to become a one-stop destination for all digital sound, as well as AI and NFT integrations. However, high costs incurred from the acquisition of exclusive podcasts, increasing competitor strength, and weak bottom-line growth mean that the company must find a balance to maintain its position in the sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
23% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2016
$1bn
CONVERTIBLE
Jun 2015
$526m
SERIES G
Total funding: $2.1bn
Company benefits
- Extensive learning opportunities, through our dedicated team, GreenHouse
- Flexible share incentives letting you choose how you share in our success
- Global parental leave, six months off - fully paid - for all new parents
- All The Feels, our employee assistance program and self-care hub
- Flexible public holidays, swap days off according to your values and beliefs
Company values
- Innovative: We move fast and take big risks
- Sincere: We have no time for internal politics
- Passionate: We revel in what we do
- Collaborative: We recognise that we're all in this together
- Playful: We don't take ourselves too seriously
Company HQ
Norrmalm, Stockholm, Stockholms län
Articles
Leadership
Daniel Ek
(CEO & Chairman)Founded Spotify in 2006. Previously worked as an executive at Tradera, an auction company that was sold to eBay and was briefly the CEO of uTorrent.
People progressing
Joined as a Conversion Manager in the Growth Team. Promoted three times over seven years to Senior Director - Head of Growth.
Joined as a Customer Advisor. Since then has had the role titles Senior Advisor, Content Associate, Team Coach, and Operations Manager - Primary Support. Hurst is now currently the Business Operations Manager of Music.
Salary benchmarks
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