IT System Administrator, Freeform

• 1+ years of experience in a system administration role
• Hands-on exposure to on-premise infrastructure: bare metal servers, virtualization, SAN storage, and networking
• Solid understanding of networking fundamentals, including LAN and WiFi
• Experience administering Windows systems and working familiarity with Linux
• Experience with Active Directory and Azure AD / Entra ID
• Familiarity with endpoint management (Intune, application packaging, GPOs)
• Experience setting up and troubleshooting AV and video conferencing systems
• Ability to lift 50+ lbs., climb ladders, and work at height
• Willingness to participate in an on-call rotation
• Willingness to work occasional weekends to support maintenance windows and critical operations

Desirable

• We are looking for an early-career IT As a Junior System Administrator at Freeform
• In this role, you will keep the systems that power our factory, engineering teams, and business operations running every day
• The work spans helpdesk support, on-premise infrastructure, endpoint management, and networking: bare metal servers, virtualization platforms, storage, and the network fabric that connects them
• You will also be the first line of support for the people who depend on those systems
• The ideal candidate has a “no job too big or small mentality”, learns fast, treats security as a default, and wants to own more of our IT infrastructure as the company grows
• Provide day-to-day helpdesk and desktop support across Windows and Linux environments
• Deploy, maintain, and troubleshoot on-premise infrastructure, including bare metal servers, virtualization platforms, and SAN storage
• Administer and support core identity services, including Active Directory and Azure AD / Entra ID
• Manage endpoints across the company using Intune, including application packaging, configuration profiles, and Group Policy (GPOs)
• Support and troubleshoot LAN and WiFi networking, including switching, cabling, wireless access points, and connectivity issues
• Apply a security-first mindset to all work: patching, hardening, access control, and safe handling of accounts and data
• Set up, support, and troubleshoot AV and video conferencing systems across conference rooms and shared spaces
• Onboard and offboard employees, including account provisioning, hardware setup, and access management
• Maintain inventories of IT assets and licenses, covering hardware, software, and license assignments from purchase to retirement
• Document systems, network topology, workflows, procedures, and fixes to build out and maintain the IT knowledge base
• Work with senior IT staff on larger infrastructure projects and take on more scope over time