Senior Product Manager, Hi Marley
+ Stock options
2 days a week in office
Communication platform for the insurance industry
Be an early applicant
Communication platform for the insurance industry
101-200 employees
Be an early applicant
+ Stock options
2 days a week in office
101-200 employees
Company mission
To provide the insurance ecosystem with a comprehensive communication platform.
Role
Who you are
- 5+ years of Product Management, ideally at a B2B SaaS company
- Experience bringing a product to market that utilizes generative artificial intelligence
- A first principle thinker that has that has experience identifying and challenging product assumptions
- An outcome-oriented mindset with history of setting and achieving meaningful goals/metrics
- Strong experience in translating customer and business needs into a short and long-term roadmap
- Track record of translating business needs into actionable work for engineering teams
- Ability to work collaboratively cross-functionally to bring a feature or product to market
- Strong communication and leadership skills
What the job involves
- As a Senior Product Manager, you’ll lead the charge to make our AI-powered Conversational First Notice of Loss (CFNOL) a market leading solution
- In this role, you’ll be at the heart of product strategy, working cross-functionally to understand customer pain points, prioritize impactful solutions, and deliver measurable outcomes
- Partnering with a dedicated team of engineers, you’ll bring your vision to life, ensuring the CFNOL product exceeds customer expectations and drives meaningful results
- Become a subject matter expert on your product for internal and external stakeholders
- Establish rapid “Build > Measure > Learn” loops to ensure we solve the right problems, in the right order, in the right way
- Collaborate with your dedicated engineering team to create a shared understanding of work to be done
- Set the vision for your product, own the roadmap, and collaborate closely with cross-functional teams and customers
- Stay current on insurance and technology trends and adjust your plan accordingly
Our take
The insurance industry can be notoriously frustrating for policyholders during the claims process, with a reported 40% of people considering a switch of insurers following a claim. This is the outcome that Hi Marley wants to help carriers avoid.
The company uses an AI-enabled communication platform designed to allow insurance carriers and their partners to talk to policyholders in real time via simple text messaging. This ultimately gives carriers more opportunities to satisfy and retain their customers.
Hi Marley has enjoyed rapid in recent years, with a quadrupling of its user base. It has also more than doubled the number of carriers using its platform, which now include the likes of American Family, MetLife, Auto-Owners, Erie, and MAPFRE. Improvements such as the addition of a suite of collaborative tools to its platform seem likely to help it maintain its edge in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Apr 2023
$12m
SERIES B
Mar 2021
$25m
SERIES B
Total funding: $62.5m
Company benefits
- Full benefits package including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance
- Open vacation policy - we all work hard and take time for ourselves when we need it
- Generous stock options - we all get to own a piece of what we’re building
- A fun, lively startup culture
- Core values-based leadership
- A culture of employee engagement, diversity and inclusion
- Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup
Company values
- Max courage - we encourage our team, our customers, and their customers to dream big, try new ideas and maximize impact by measuring risk
- Be humble – we lead with appreciation and promote a culture of humility, compassion and openness to learn from anyone, anywhere
- Ubuntu “I am because we are” - we believe true success is much bigger than any single individual or company. By aligning our individual aims behind a shared purpose we can achieve our fullest potential, together
Company HQ
Downtown Crossing, Boston, MA
Articles
Leadership
Mike Greene
(Co-Founder & CEO)Mike spent 5 years as an Accenture Management Consultant before working as an IBM Associate Partner and co-founding Futurity Group. They worked for Aon for 7 years before co-founding Hi Marley as CEO in June 2017.
Mitesh Suchak
(Co-Founder & Board Member)Mitesh was Managing Partner at Futurity Group before becoming Partner at Aon Inpoint. After 7 years, they left this role to co-found Hi Marley (originally as COO).
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