Chief Technology Officer, Featurespace
Provider of fraud and crime prevention technology
Job no longer available
Provider of fraud and crime prevention technology
201-500 employees
Job no longer available
201-500 employees
Company mission
To make the world a safer place to transact.
Role
Who you are
- Be an experienced industry technologist with a proven background in leading product engineering, technical delivery and the relevant support teams
- You will have a combination of technical excellence and leadership skills that will enable you to confidently lead a multi-discipline technology team
- Extensive Software Engineering and IT Experience
- Ability to communicate and influence over different teams within the business
- Exceptional project management and organisational skills
- Comfortable managing international teams
- Strong vision and ability to execute strategy
- Demonstrable experience in developing future leaders from within an organisation
What the job involves
- As our Chief Technology Officer you will define and execute a strategy to evolve the technology that underpins the scaling of the Featurespace platform and products
- You will bring a customer-centric culture and desire to build a world class technology environment
- You will be responsible for delivering to an ambitious roadmap, whilst maintaining Featurespace’s high service levels; bringing a depth of experience in leading technology strategy and teams within high availability and mission critical environments
- This is a client facing role, and therefore require you to understand what our customers want and what it takes to build and scale exceptional customer service
- Lead and develop the technology roadmap and set the strategic vision for technology architecture, delivery, and operations (SRE)
- Apply deep subject matter expertise particularly in high availability and machine learning technology environments
- Lower the Total Cost of Ownership (TCO) of a Featurespace system by continuously improving operational aspects of the platform (installs, upgrades, migrations) as well as security (patching, hardening)
- Drive revenue by creating products that clients find deep business value in
- Strive for a class leading suite of products, creating feedback loops with customers and internal stakeholders to drive company deliverables and performance
- Ensure that projects are well defined, identify key risks and monitor the status of on-going projects, ensuring that key objectives and commitments are met
- Continuously develop and refine processes and procedures improving engineering productivity and capability
- Plan and manage the Technology budget, approving resource estimates and proposals
- Prioritise projects, assess resource requirements, manage technology delivery, adhere to timeline commitments with flawless execution
- Deliver on the job coaching to mentor other leaders within the CTO organisation
- Build and maintain a positive and healthy team working environment
- Provide current and future direction for Featurespace’s solution capabilities by identifying and enabling new products, adopting an entrepreneurial approach to continued product innovation and development
- Own the feature road map both strategically and tactically and communicate the strategy and vision effectively across the business, with a keen understanding of how to motivate key stakeholders around product delivery
- Establish a collaborative and effective partnership with the product management organisation
- Provide input to business and product strategy as part of company leadership team collaboration
- Align and manage all technical resources to the business and financial plans, including full cost budget responsibility
- Foster and refine an “agile” culture and deliver continuous improvement
- Ensure effective interaction and communication between the technology, operations and product teams
- Engage in all internal and external discussions that will be impacted by the product development lifecycle (advising from technological, commercial, and operations perspectives)
- Act as a problem solver – be the “glue” that pulls the right teams together working closely with engineering to deliver the product vision
- Work with the CPO to ensure the technology roadmap is clear, deliverable and balances meeting consumer needs and delivering commercial opportunities with excellent and consistent service delivery
- Work with the Global Head of Professional Services and Support to develop the “operating model” (back-end systems and operational processes that support service excellence) and define the interface with front-end systems
- Deliver projects on time, to cost and to an agreed spec, including coordination across teams and functions to make sure business needs are met and customer value is delivered
- Support new sales and cross-sell/up-sell opportunities with the commercial team
- Proactively identify opportunities for revenue expansion based on lessons learned and field feedback
- Be a natural and inspirational leader, visible, supportive and someone who rolls up their sleeves and leads by example
- Recruiting, coaching, and developing the team – being someone that your teams can learn from
- Ability to optimise performance of all technology team members and play a key role in enabling collaboration and alignment across all teams (product, business development and operations)
- Recruit a diverse technology team and foster a balanced employee base
- Inspire and retain a world class team through clear leadership and communication, with programs in place that enable the development and retention of your teams
Salary benchmarks
Our take
Featurespace is the world leader in Enterprise Financial Crime prevention for fraud and Anti-Money Laundering. The company is responsible for the invention of Adaptive Behavioural Analytics and achieved its best result to date through the creation of the ARIC platform, a real-time machine learning software that helps to prevent fraud and financial crimes by risk-scoring events in more than 180 countries.
The global fraud detection and prevention market is exhibited to grow to $129.17 billion USD by 2029. Among Featurespace's main competitors are Signifyd, the world's largest provider of Guaranteed Fraud Protection, and Riskified. Featurespace's ARIC Risk Hub is used by more than 30 major global financial institutions including HSBC, TSYS, Worldpay, NatWest Group and Danske Bank.
Fraud is all about discovering an individual's vulnerability. Recently, the way we live and work has been significantly disrupted, exposing us to new and different threats. The goal for Featurespace is to keep finding solutions to new customer problems while constantly evolving to meet new standards.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-13% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2020
$39.6m
LATE VC
Jan 2019
$33m
LATE VC
Total funding: $109.9m
Company benefits
- Quarterly bonus awards
- Great pension/401k schemes
- Generous annual leave allowance
- Stock options
- Career growth and training opportunities
- Flexible working practices
- Regular social and team building events
- Discounted gym memberships and remote exercise classes
- Cycle to work scheme
- Private healthcare schemes
- Fridge packed full of edible treats and drinks
- Weekly 'Beer O'clock'
Company HQ
Milton, UK
Leadership
David Excell
(Co-founder)Studied at the Australian National University and the University of Cambridge. Alongside being the founder of Featurespace, they are also a board member for the Technology Association of Georgia and The Knoble, bringing together networks of financial crime specialists to prevent criminals from using the world’s financial systems to profit from the suffering of others.
Bill Fitzgerald
(Co-founder & Chairman)Professor of Applied Statistics and Signal Processing and Head of Research in the Signal Processing Laboratory, in the Department of Engineering at Cambridge University.
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