Sales Development Representative, Turnitin

• Bachelor’s degree or at least 5 years of relevant work experience
• 2+ years experience as a sales development representative with a track record of achieving lead/sales quotas
• 2+ years of sales experience in a SaaS and/or Ed Tech environment preferred
• Minimum 2 years of experience in initiating and nurturing relationships with potential customers using targeted outbound prospecting techniques
• 2+ years proficiency with SalesForce or other CRM is ideal
• Full proficiency in English
• Flawless communication skills, both oral and written communication, and comfortable speaking in public
• Demonstrated ability to work solo as well as being a productive team member, sending email and doing phone calls every day
• Have a strong work ethic and are eager to learn and make new connections with prospects
• Experience using LinkedIn Sales Navigator or other similar prospecting applications while keeping track of dead-end leads
• Proven creative problem-solving approach and strong analytical skills

Desirable

• Turnitin is seeking a disciplined and self driven Sales Development Representative to generate and prospect sales opportunities
• Your job will be to develop qualified leads into potential prospects
• You will understand the Turnitin Integrity and Assessment product portfolio to assess the potential customers needs and position the right product that solves to their needs
• You will progress the relationship until they are ready to talk to a sales account executive
• This two step process makes this role a key partner to the account executives so that they can focus on closing deals, while you focus on finding new leads, getting past gatekeepers, and other prospecting tasks
• Part of your job will be to research ideal contact lists based on the Higher Education, Secondary Education, and Corporate Ideal Customer Profile
• Most of your time will be spent reaching out to potential customers through the early stages of the sales funnel
• This role will support multiple regions across different time zones, so flexibility with working hours is essential; you may be required to start earlier or finish later on certain days to accommodate regional needs, with specific shift patterns to be determined
• Represent the Turnitin product portfolio, starting with a comprehensive understanding and leading to research potential for higher education, secondary education and corporate customers to identify how our solutions could meet their needs
• Generate leads and build relationships by nurturing warm prospects and finding new potential sales opportunities
• Manage and maintain a pipeline of interested prospects and engage sales account executives for next steps
• Identify best practices to refine the company’s lead generation activities
• Utilise SalesForce, emails and follow up with phone calls to generate new sales opportunities
• Follow designated global processes for tracking and moving leads through the sales funnel
• Identify prospect's needs and suggest appropriate products/services
• Build long-term trusting relationships with prospects to qualify leads as sales opportunities
• Proactively seek new business opportunities in the higher and secondary education market
• Set up mutual discovery meetings between (prospective) customers and sales account executives
• Report to the sales manager with weekly, monthly, and quarterly results