Business Operations & Performance Manager, SeatGeek
$135-160k
+Equity
2-4 days a week in office
Ticketing platform for live events
Job no longer available
Ticketing platform for live events
501-1000 employees
Job no longer available
$135-160k
+Equity
2-4 days a week in office
501-1000 employees
Company mission
To power a new, open entertainment industry where fans have effortless access to experiences, and team, venues, and shows have seamless access to their audiences.
Role
Who you are
- Ability to work at least 2-4 days a week in the NYC office
- 6+ years of relevant experience, with 4+ years of business operations and/or strategic finance, investment banking / private equity experience preferred
- Strong understanding of finance and mastery of Excel and/or Google Sheets; ability to roll up your sleeves on analytical work
- This individual must possess the ability to carry-out and translate complex quantitative analysis into actionable business insights
- Experience pulling insights out of large data sets, preferably using BI visualization tools or SQL, R or Python
- You are a humble leader with strong communication skills that catalyze internal and external projects & initiatives
- Proven track record of using data to drive business decisions
- Excellent communication skills with the ability to synthesize strategic insights in an actionable and compelling manner
- Ability to work well with other personalities - you’re a low ego team player
- A “Builder” mentality that gets things done through exceptional collaboration
- Self-motivation with tenacity to handle multiple competing priorities - you’re always looking for ways to reduce ambiguity
- Critical thinking skills; ask great questions, but also provide solutions
- Comfortable operating with speed > perfection
What the job involves
- As the Business Operations & Performance Manager, sitting on the Strategic Finance sub-team, you will be a trusted leader who has direct access to leaders across the business and influence on our long-range financial plan
- You'll report to our Sr. Manager, Commercial Performance and will be responsible for reporting, analyzing, forecasting & surfacing optimization opportunities across SeatGeek’s commercial verticals, including Entertainment, Integrated Sport and Non-Integrated Sport
- Your coverage of commercial verticals will span the life cycle of our partnerships, including rigorous financial modeling of new business and client renewal opportunities, KPI target setting and tracking, and analyzing financial performance
- You will be looked to by the organization as someone with expert understanding of the key performance drivers across our commercial verticals
- Lead weekly performance reporting and twice yearly forecasting across our commercial verticals
- Closely support functional stakeholders in initiatives that drive growth or margin across our commercial verticals
- Leverage financial acumen across commercial verticals to proactively identify opportunities or risks to our forecast & plans
- Work alongside functional stakeholders on key partnership milestones within the lifecycle of our commercial verticals (New Business, Inventory & Pricing, Renewals) and ensure alignment with our long-term financial & strategic aspirations
- Help grow the BizOps department by attracting and recruiting outstanding talent
- Lead semi-annual long term planning & budgeting for specific commercial verticals
- Lead ad hoc analysis for our Board & Investor Relations function
- Drive collaboration, understanding and clear accountability on financial performance across all teams at SeatGeek, often working with the Analytics, Data Science, People & Office of the CEO teams in service of this goal
Our take
For many fans, buying tickets online can be a time-consuming and frustrating process. SeatGeek is setting out to ease this problem by powering an open entertainment industry that provides fans with greater access to experiences, while enabling teams, venues, and shows to have seamless access to their audiences.
SeatGeek launched with a laser-sharp focus on creating a customer-oriented ticketing marketplace for sports and live events. Its commitment to optimizing fan experience has helped distinguish the company from rivals, such as Ticketmaster and Live Nation, with its expanding suite of simple features that have made it the highest-rated and most trusted ticketer.
SeatGeek has secured integration partnerships with Facebook, Spotify and Snapchat, and has an impressive client list that includes the Dallas Cowboys, Manchester City FC, and the Brooklyn Nets. It continues to onboard enterprise clients, expand its international presence and release new products such as "Next Fan Up", positioning it well for future success.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Aug 2022
$238m
SERIES E
Apr 2017
$76.7m
SERIES D
Total funding: $417.8m
Company benefits
- Benefits: We provide access to high-quality health insurance coverage, ample paid time off, and a matching 401k program.
- Parental leave: Congrats on welcoming a bundle of joy into your life! We offer 16 weeks of leave in a 12-month period.
- Subscriptions: Health and wellness are incredibly important so we cover employee subscriptions to services like One Medical, Ginger.io and Headspace.
- Team events: Regular virtual team hangs & happy hours are essential, especially while we’re all working remotely. We also put our typical day-to-day work aside for company-wide hackathons 3-4 times per year.
- Ticket perk: SeatGeek employees receive a monthly ticket-purchase stipend for live events!
- Flexible work environment: Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely. A WFH stipend to support your home office setup.
Company HQ
Flatiron District, New York, NY
Leadership
Jack Groetzinger
(Co-Founder & CEO)Jack is also a Founding Partner at Founder Creative. Previously, he founded Scribnia and worked as an Associate Consultant at Bain & Company.
Russell D'Souza
(Co-Founder)Previously, Russell co-founded Scribnia and worked as an Analyst at Monitor Group.
Eric Waller
(Co-Founder & CTO)Eric previously co-founded Niqos where he worked as a Web Developer for 3 years. He also served as a Web Developer at Tickerhound and as a User Experience Engineer at Amie Street.
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