Business Operations & Performance Manager, SeatGeek
$135-160k
+Equity
2-4 days a week in office
Ticketing platform for live events
Be an early applicant
Ticketing platform for live events
501-1000 employees
Be an early applicant
$135-160k
+Equity
2-4 days a week in office
501-1000 employees
Company mission
SeatGeek’s mission is to help the world to experience more live.
Role
Who you are
- Ability to work at least 2-4 days a week in the NYC office
- 6+ years of relevant experience, with 4+ years of business operations and/or strategic finance, investment banking / private equity experience preferred
- Strong understanding of finance and mastery of Excel and/or Google Sheets; ability to roll up your sleeves on analytical work
- This individual must possess the ability to carry-out and translate complex quantitative analysis into actionable business insights
- Experience pulling insights out of large data sets, preferably using BI visualization tools or SQL, R or Python
- You are a humble leader with strong communication skills that catalyze internal and external projects & initiatives
- Proven track record of using data to drive business decisions
- Excellent communication skills with the ability to synthesize strategic insights in an actionable and compelling manner
- Ability to work well with other personalities - you’re a low ego team player
- A “Builder” mentality that gets things done through exceptional collaboration
- Self-motivation with tenacity to handle multiple competing priorities - you’re always looking for ways to reduce ambiguity
- Critical thinking skills; ask great questions, but also provide solutions
- Comfortable operating with speed > perfection
What the job involves
- As the Business Operations & Performance Manager, sitting on the Strategic Finance sub-team, you will be a trusted leader who has direct access to leaders across the business and influence on our long-range financial plan
- You'll report to our Sr. Manager, Commercial Performance and will be responsible for reporting, analyzing, forecasting & surfacing optimization opportunities across SeatGeek’s commercial verticals, including Entertainment, Integrated Sport and Non-Integrated Sport
- Your coverage of commercial verticals will span the life cycle of our partnerships, including rigorous financial modeling of new business and client renewal opportunities, KPI target setting and tracking, and analyzing financial performance
- You will be looked to by the organization as someone with expert understanding of the key performance drivers across our commercial verticals
- Lead weekly performance reporting and twice yearly forecasting across our commercial verticals
- Closely support functional stakeholders in initiatives that drive growth or margin across our commercial verticals
- Leverage financial acumen across commercial verticals to proactively identify opportunities or risks to our forecast & plans
- Work alongside functional stakeholders on key partnership milestones within the lifecycle of our commercial verticals (New Business, Inventory & Pricing, Renewals) and ensure alignment with our long-term financial & strategic aspirations
- Help grow the BizOps department by attracting and recruiting outstanding talent
- Lead semi-annual long term planning & budgeting for specific commercial verticals
- Lead ad hoc analysis for our Board & Investor Relations function
- Drive collaboration, understanding and clear accountability on financial performance across all teams at SeatGeek, often working with the Analytics, Data Science, People & Office of the CEO teams in service of this goal
Our take
For many fans, buying tickets online can be a time-consuming and frustrating process. SeatGeek is setting out to ease this problem by powering an open entertainment industry that provides fans with greater access to experiences, while enabling teams, venues, and shows to have seamless access to their audiences.
SeatGeek launched with a laser-sharp focus on creating a customer-oriented ticketing marketplace for sports and live events. Its commitment to optimizing fan experience has helped distinguish the company from rivals, such as Ticketmaster and Live Nation, with its expanding suite of simple features that have made it the highest-rated and most trusted ticketer.
SeatGeek has secured integration partnerships with Facebook, Spotify and Snapchat, and has an impressive client list that includes the Dallas Cowboys, Manchester City FC, and the Brooklyn Nets. It continues to onboard enterprise clients, expand its international presence and release new products such as "Next Fan Up", positioning it well for future success.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
21% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Aug 2022
$238m
SERIES E
Jul 2020
$121m
SERIES D
Total funding: $462.2m
Company benefits
- Health Insurance Coverage
- Ample Paid Time Off
- 401k Matching Program
- Parental Leave - 16 weeks of leave in a 12-month period
- Health and wellness subscriptions to services like One Medical, Ginger.io and Headspace
- Regular virtual team hangs & happy hours + Company-Wide Hackathons 3-4 times per Year
- SeatGeek Monthly Ticket-Purchase Stipend
- Flexible work environment - Work as many days a week in the office as you'd like, or 100% remotely
- WFH Office Setup Stipend
Company values
- Start With Fans - When fans win, everyone wins
- Be Humbold - We're bold, but humble
- Pull Back The Curtains - We put outsized focus on building the most talented team possible
- Don't Do Bullsh*t Work - If unchecked, every job results in too many hours spent on bullsh*t work. We design how we work to spend the most time doing rather than preparing to do
- Stack The Lineup - Our team is our biggest unfair advantage, and the best teams bring together different backgrounds and experiences
- Play Long Ball - We take big bets on the future
Company HQ
Flatiron District, New York, NY
Articles
Leadership
Jack Groetzinger
(Co-Founder & CEO)Worked as a consultant for Bain. Founded and sold another startup, Scribnia, before founding SeatGeek.
Russell D'Souza
(Co-Founder)Worked as an analyst for Monitor. Founded and sold another startup, Scribnia, before founding SeatGeek.
Eric Waller
(Co-Founder)Worked as a Web Developer at Tickerhound. Co-founded and was a Web Developer at Niqos.
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