Senior Manager of Account Growth, Dext
Empowering everyone to make the right decisions at the right time
Be an early applicant
Empowering everyone to make the right decisions at the right time
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To make business' data work for them, so every business can focus on what matters.
Role
Who you are
- As part of the leadership team for North America, the successful individual will have a strong Saas business background and will illustrate a passion for the success of Dext’s partners
- Proven experience as a Manager in Sales or Account Management
- A proactive and results-oriented leader who consistently meets or exceeds targets
- Strong skills in coaching and developing talent, fostering a high-performance culture
- Analytical, data-driven, and skilled at refining strategies based on sales metrics
- Sound judgment, problem-solving, and decision-making ability
- The ability to plan, execute and deliver multiple projects while staying organized and delivering against expectations
- Excellent business writing skills
- Strong commercial acumen
- Experience forecasting revenue growth
- Demonstrated experience working towards targets/quotas
- Experience within a high-growth or change environment
- Experience in SaaS-based businesses and implementing and cross-selling a Multi-Product Platform
- Active listening skills and high emotional intelligence
- Highly skilled in delivering expert-level consultative sales
- Familiarity with accounting software (Xero, Sage, QuickBooks) and accounting industry knowledge is a plus
What the job involves
- Operating across Europe, North America, and APAC with an expanding SaaS portfolio, Dext is seeking a Strategic Senior Manager of Account Growth in our Canadian office to lead our growth strategy across the Account Management team
- Reporting to our General Manager in North America, you will be responsible for leading a team of Account Managers in maintaining strong relationships with clients, driving customer success, minimizing risk, and fostering revenue growth while enhancing the team's skills and operational efficiency
- Day-to-day management of the Account Management team for North America
- Over-deliver on Net New MRR (monthly recurring revenue) targets, retention, cross-sell and upsell opportunities
- Iterate existing successful global processes, support the creation of local processes and work with the local teams to adapt and deliver world-class sales expansion and account management experiences
- Support Sales operating performance across North America
- Own Account Management operating performance across North America including retention and expansion
- Work closely with corporate headquarters development, operations and product management teams to convey evolving customer requirements, handle technical and operations requests and act as a manager for the teams that both champion and guide our customers in their deployment of our technologies
- Work with cross-functional leaders to deliver Dext’s world-class Customer journey
- Identify points of risk and opportunity to drive retention and increase sales
- Analyze customer data to generate insights and performance reports. Use this data to provide recommendations on strategies for maximizing revenue
- Advocate for customer needs/issues across departments (Marketing, Product)
- Evaluate team performance and provide ongoing coaching to ensure success
- Support the professional development of team members through mentorship and guidance
- Foster a high-performance culture through KPI tracking, motivation, and clear objectives
Application process
- We are committed to a simple and transparent recruitment process:
- An initial conversation via Zoom or phone with one of our Talent Acquisition Partners – 30 minutes
- A more in-depth discussion with the manager – 45 minutes
- A Case Presentation meeting with members of the Leadership Team – 60 minutes
- A final conversation with our CEO and Sales Leader in another region – 30 minutes
Our take
Dext was the first software company to automatically process information from uploaded images of receipts and invoices, cutting down the time lost to manually sorting them.
There's a good in-built virality for this kind of business, with accountants recommending the product to their customers as it makes both of their lives easier.
Dext has made several key hires to continue its growth trajectory, including a new CEO, CPO and Technology Officer. It will be important for them to continue to stay at the forefront of the technology, add on more useful features and continue forging partnerships with accountancy companies to stay ahead of the competition.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
43% female employees
2% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2020
$69.5m
SERIES C
Jul 2017
$50m
SERIES B
Total funding: $134.5m
Company benefits
- Summer hours
- Flexible working
- Option to work abroad
- Your birthday off
- Generous annual leave
- Paid volunteering days
- Health insurance or healthcare allowance
Company values
- Be Brave - Everyone in the company has a voice to challenge ideas and the status quo.
- Be Exceptional - We set high standards for ourselves. We aim to be exceptional at what we do.
- Be Together - We are one team. There is no such thing as individual success without team success.
Company HQ
London, UK
Articles
Leadership
Sabby Gill
(CEO, not founder)Current Chair at Digital Leaders. Former CEO of Thomas International, EVP & Managing Director at Sage, and EVP at Epicor Software.
Salary benchmarks
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Diversity, Equity & Inclusion at Dext
- We hire on potential, not just on experience and we know that some people are less likely to apply for a role if they don’t meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies. You can read more about our Diversity and Inclusion commitments.
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