Head of Payments Performance, Stripe
Americas
$208.1-312.1k
3-5 days a week in office
A financial infrastructure platform for businesses
Be an early applicant
A financial infrastructure platform for businesses
1001+ employees
Be an early applicant
$208.1-312.1k
3-5 days a week in office
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- 15+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry
- Experience building and leading high performing teams
- 5+ years managing senior level IC's or managing managers
- A proven ability to build collaborative working relationships with cross-functional leaders and teams
- The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment
- Experience presenting directly to senior stakeholders in both an internal and client facing setting
- Excellent verbal and written communication skills
- Strong data processing and analytical skills
- Understanding of card network rules and regulations, local payment methods, and the regulatory environment
- You're encouraged to apply even if your experience doesn't precisely match the job description
- Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns
What the job involves
- We are looking for a Payment Performance leader to set and execute the strategy for the Americas team including supporting new user adoption of Stripe, existing user growth through payment excellence, increasing the early success our new payments users have with Stripe, and increasing our visibility across the payment industry
- The successful candidate will have a demonstrated ability to deal with ambiguity; think strategically and analytically about business, product, and technical challenges; as well as earn trust with and influence others
- A strong sense of ownership, drive to have an impact, and entrepreneurial spirit are musts
- Improve the quality of Stripe’s payments products through consultation with product and R&D teams
- Increase user acquisition and user retention through direct user engagement, scaled workshops, and thought leadership
- Accelerate the adoption of payments software and services products by advising on product development, assisting with GTM strategy and conducting trainings
- Elevate Stripe’s reputation within the payments community by engaging with users, analysts and payments consultants
- Develop a team of 6+ strategists with deep expertise and strong industry visibility that meets the highest performance standards
- Develop the long-term vision and strategy for a growing team, and scale day-to-day operations
- Continuously pushing the depth of optimization and expertise that Stripe can bring to our users
- Build and lead a team of senior Payment Performance Strategists across the region
- Coach, mentor, and guide the team in developing its regional narrative and consultative approach
- Develop relationships with regional and global leadership to ensure that the team is optimally placed to deliver value for Stripe and its users
- Work cross-functionally within Stripe to provide expertise on major strategic initiatives
- Engage directly with the leadership teams of our most strategic users as an executive sponsor or through Stripe’s executive briefings
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company HQ
SoMa, San Francisco, CA
Leadership
Patrick Collison
(Content Strategist)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
Salary benchmarks
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