Staff Product Designer, AI, Articulate

• 10–12+ years of professional experience in product design, including end-to-end delivery in SaaS
• Strong portfolio demonstrating expertise in UX, systems thinking, and AI-powered experiences (e.g., assistants, generative input, chat flows, intelligent automation)
• Proven experience contributing to cross-functional initiatives at scale
• Deep knowledge of design systems, usability heuristics, and rapid prototyping methods
• Excellent communication and storytelling skills; able to align partners and inspire peers
• Collaborative, resilient, and outcome-oriented—comfortable navigating ambiguity
• Passion for human-centered, responsible AI design
• Strategic, pragmatic, and collaborative — able to operate with autonomy and impact in ambiguous, evolving contexts

Desirable

• We’re seeking a Staff Product Designer, AI to shape the future of AI-powered experiences across our platform. You’ll bring strong systems thinking, craft excellence, and human-centered product design to help teams translate technical capabilities into intuitive, trustworthy, and scalable user experiences
• As a Staff-level designer, you’ll drive high-impact initiatives, contribute to our AI-first design strategy, and raise the bar for usability and consistency. You’ll work as a strategic partner within your tripod, collaborating closely with Product and Engineering, while mentoring peers and ensuring that AI design practices are responsible, effective, and user-centered
• Partner with leadership and tripods to guide responsible AI integration across experiences
• Lead design for complex product initiatives that require clarity in ambiguous spaces
• Contribute to shared AI frameworks, patterns, and principles that improve usability and trust
• Ensure quality and cohesion of AI-driven user experiences across product surfaces
• Mentor peers by modeling systems thinking, craft quality, and effective product discovery
• Help evolve design processes, tools, and team-wide practices for AI usability
• Contribute to the evolution of Articulate’s AI-first design strategy
• Translate AI capabilities into clear, repeatable patterns that improve usability and trust
• Partner with Design Systems to extend components and patterns for AI-specific use cases
• Elevate active AI projects by raising execution standards and ensuring long-term scalability
• Deliver high-quality flows, prototypes, and interaction logic for AI-driven experiences
• Set the bar for quality and consistency, ensuring design outcomes are trustworthy, intuitive, and durable
• Anticipate edge cases and ensure designs balance innovation with clarity and safety
• Use storytelling and research insights to influence product direction
• Participate in critique, testing, and QA to uphold design quality
• Lead discovery for large-scale, ambiguous initiatives; frame opportunities and assumptions at the org level
• Balance innovation and practicality, aligning product direction with customer needs and business goals
• Serve as the design lead in your tripod, shaping scope and priorities with PM/Eng partners
• Act as a coach to align other teams working on your product area (AI); modeling strong discovery and usability practices, surfacing risks early, and driving shared understanding across partners
• Represent the customer voice in AI product decisions, grounding design in real needs
• Provide feedback and mentorship to senior designers working on AI features
• Shape the design org’s principles, rituals, and culture; lead initiatives that improve how we work
• Share knowledge through documentation, critique, and team rituals
• Help build AI design literacy across the org through collaboration and education
• Represent Articulate in the broader design community, contributing thought leadership and amplifying our reputation for design excellence