Sales Enablement Specialist, Amazon

• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• Experience with sales CRM tools such as Salesforce or similar software
• Experience in transportation and supply chain
• Experience in sales
• Experience using Microsoft Excel to manipulate and analyze large sets of data
• 3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
• Experience managing training/learning related projects or programs
• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
• Knowledge of general AI tools

Desirable

• The Amazon Freight Sales Operations and Technology Team is seeking a detail-oriented and super organized Sales Enablement Specialist with exceptional communication skills to increase sales team productivity through strategic training programs, streamlined processes, and AI-powered tools
• This position will be responsible for designing and delivering enablement content, managing our CMS and LMS platforms, and executing key learning initiatives that directly impact sales performance
• As a Sales Enablement Specialist, you will sit at the intersection of content development, knowledge management, program operations, and training delivery
• You will partner closely with Sales Leadership, Product, Tech Teams, Go-to-Market, and other cross-functional teams to create impactful enablement programs
• This position requires an ability to thrive in fast-paced environments, deliver high volumes of quality deliverables, manage senior sales leader stakeholders under strained conditions, and leverage AI to create efficiencies in sales operations
• Main areas of ownership include: (1) managing training programs for sales teams, (2) overseeing new product launch enablement, (3) maintaining current and impactful enablement content systems, and (4) collaborating with cross-functional partners to remove sales obstacles and drive productivity improvements
• Create, deliver, and manage training programs for Amazon Freight teams, covering sales strategies, product launches, customer engagement, and internal tools for both new and experienced sales reps
• Distill complex freight, transportation logistics, or supply chain concepts into clear, concise enablement assets including quick reference guides, talk tracks, objection handlers, and eLearning resources
• Develop and deliver engaging training materials for live session and eLearning formats
• Identify key obstacles that prevent sales teams from achieving their goals and address these challenges through sales process efficiencies and targeted training programs
• Establish measurable targets for training and onboarding that align with sales objectives, monitor program effectiveness through data analysis, and drive completion of required trainings
• Own Highspot LMS/CMS management (spot page layout, navigation, content organization, usability, governance to ensure a high-quality learner experience)
• Partner with diverse stakeholders including Sales Leadership, Sales Operations, Product, Marketing, Pricing, and Tech teams to gather insights and drive training effectiveness
• Collaborate across wider Amazon Transportation businesses enablement teams on large-scale enablement programs and create support materials including online guides, reference documents, and e-learning content