IT Systems Administrator, Aechelon Technology
$100-110k
More information about location
2-5 days a week in office (South San Francisco, CA)
Flight simulation software for pilots
Open for applications
Flight simulation software for pilots
101-200 employees
Open for applications
$100-110k
More information about location
2-5 days a week in office (South San Francisco, CA)
101-200 employees
Company mission
To create high fidelity, geo-specific representations of the real world - striving to ensure safety, national security, readiness and mission rehearsal success.
Role
Who you are
- We’re looking for someone skilled in helpdesk support, security monitoring, hardware deployment, patch management, and software administration
- Reliable communications in case of urgent infrastructure needs
- Ability to keep tickets updated in a detailed and timely manner
- Ability to learn new technologies and applications
- Ability to write clear and concise technical documentation and update existing IT documentation as needed
- Experience working in an MS Windows based office environment
- Excellent oral and written communication skills
- Attention to detail and highly motivated
- Good planning and organization skills
- Ability to work within deadlines and SLAs
- Can successfully work independently with minimal guidance
- Able to determine priorities and appropriate level of escalation
- Able to accurately relay information between IT staff and other points of contact
- Bachelor’s degree in computer science, IT, or 4 years of relevant experience
- At least 3 years of experience in a Tier 2 or advanced user support role
- Experience managing Active Directory including user and group management, group policy configuration, and management of file share permissions
- Experience provisioning of Windows based systems with Microsoft Desktop Toolkit (MDT) or SCCM
- Experience deploying software and updates using automated tools such as Windows Server Update Services (WSUS), PDQ Deploy or equivalent
- Experience managing software license servers such as FlexLM for the management of floating or network-shared licenses
- Ability to lift 30 Lbs
Desirable
- Experience in a help desk escalation role supporting over 150 end-users
- Strong time management skills and the ability to work under pressure in a fast-paced environment; ability to coordinate multiple tasks concurrently and meet deadlines
- Experience with version control systems such as Perforce, Git, etc
- Experience with issue tracking systems such as JIRA, etc
- Relevant certifications such as, but not limited to, CompTIA’s A+ and Server+ certifications
- Knowledge of a scripting language, PowerShell or Python preferred
What the job involves
- We are seeking a highly skilled and motivated professional to join our team as an IT Systems Administrator. In this role, you will help meet the technical needs of our staff.
- Your main duties include handling helpdesk tickets, performing daily security checks, deploying laptops and hardware, managing software patches, assisting with OS upgrades, and overseeing software license servers
- Helpdesk Support: Create, triage, and resolve Jira helpdesk tickets, ensuring efficient and effective resolution of IT-related issues within defined SLAs
- Laptop Deployments: Prepare, configure, and deploy Windows Dell laptops and other hardware to new and existing employees
- Patch Management: Work with Sr. IT Systems Administrator to effectively manage and apply software patches to ensure all systems are up to date and secure
- Microsoft Desktop Upgrades: Assist the team with the coordination and deployment of Microsoft desktopupgrades with Windows Software Update Services
- Manage and Installation of License Servers: Install and configure software licenses servers such as FlexLM, maintain existing license servers, coordinate deployment of new licenses, create reports for compliance audits and renewals
- Workstation Deployment Coverage: Assist with the deployment of rack and tower workstations as needed
- Coverage for Backup and Disaster Recovery Tasks: Perform backup management and disaster recovery operations in the absence of the primary team member
- System Imaging and Deployment Coverage: Take over system imaging with Microsoft Development Tookit (MDT) and deployment tasks as needed
- Application Package Creation and Deployment Coverage: Create and deploy software packages with PDQ Deploy as needed
Our take
Aechelon Technology specializes in creating high-quality image and data generation products for flight simulations. Its solutions help train pilots, particularly for military applications, by providing realistic, geo-specific visual environments. These environments are used in simulators to improve training, mission rehearsal, and decision-making during critical operations.
Its products include high-resolution, multi-channel image generators and large-scale databases that support various simulator needs. By integrating machine learning and computer vision, Aechelon ensures exceptional image clarity and system performance, crucial for accurate training and safety.
The company has secured significant funding which positions it well for continued growth, with plans to expand operations and improve products. With a strong track record and increasing demand for its services, Aechelon has the chance to lead the market in immersive training solutions for defence and other sectors.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Company benefits
- Company performance-based profit sharing
- 401k
- 100% employer paid health benefits
Company HQ
Showplace Square, San Francisco, CA
Articles
Leadership
Javier Castellar
(Founder & CSO)Prior to co-founding Aechelon Technology in 1998, they worked at Silicon Graphics for over 7 years as a Systems Engineer/VR Innovator and Member of the Technical Staff.
Nacho Sanz-Pastor
(CEO & President)Has been CEO and President of the company since joining in 2006.
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